Customer Ratings & Reviews

Sitting as a brick on day 31 so I couldn't return it.

It stopped working after a week of use. I lost all my data!

I lost all of my data because of this piece of junk!

But mine pretty much failed immediately. Had to return it.

I was looking for something that was a great price as well as have enough space for my Fiancée and I to upload files to clean up space for our phones, Laptop and maybe even XBOX One (Although We may need a separate one for the XOBX ONE due to the file configs between simple image, movie and music files to XBOX One Game Files). This HD is a Gem and with 2 TBs (2000 Gigs to Translate for the less Tech Savvy about HD Space) is awesome and for the Price when I got it on sale! If you need something that isn't difficult to set up and need to free up space off devices? Totally worth it!

Had bad experience with Western Digital laptop drive but couldn't beat the price at the time and needed a portable HDD in short amount of time. Glad I gave this a try. Plug and play right out of the box. Good storage capacity in a small footprint. Survived multiple trips to the desert and still going strong. Perfect as supplemental storage for my PS5. Would buy again.

This came in clutch when my laptop started running out of storage. Ive used passport external drives in the past and i can say they're pretty good. A bit pricey, for sure, but you definetly get what you pay for. Can't speak for anyone else but they're good to go right out of the box (on a Lenovo and Asus for reference)

This didn't work. No instructions came with the device. I kept getting a message that says hardware fatal error. I looked up trouble shooting instructions online and nothing worked. I will be returning this item.

Extremely complicated to attempt to use with Time Machine and lousy tech support on that issue. Ended up deleting everytging (which also was difficult) and returning.

Nice and Small, lots of storage space to store important files. Just want my husband needed for his music backup and storage.

Great product. Small and compact so can take on the go easily. Lots of storage for all you picture users out there.

Great! Takes very little space and stores a lot of info!! It was recommended by my Best Buy tech!

This remote storage is easy to use and functional. It has ample space (multiple choices) and works great.

Very capable external drive with plenty of storage space. The included My Passport software kept crashing, otherwise would have gave it 5 stars.

The drive has a lot of storage. If you never used an external hard drive before and owned a Mac, make sure you download the correct software to use the storage properly! it takes me days and help from customer support to figure it out! I love that i can use it to back up my laptop and use a different volume in the drive to save files! it’s a must!

Its a great price for a sturdy, spacious hard drive!

Usual WD reliability, small in size, decent speed. I deducted a star because unlike other models, I can't believe they cheeped out and didn't put any rubber feet on the bottom to keep it from sliding around.

I went to Best Buy for this exact item. It was on sale which made it even better. A great price for this item.. I highly recommend Best Buy for your first stop for shopping.

Does what it says, it's a 2 TB hard drive. Nothing to complain about, though I have trouble ejecting it as no matter what it insists files in it are still open, so I have to shut my pc down to remove it safely. This is a small qualm though, and otherwise I have no issues with it.

Great way to store valuable digital files. I used the older version of this product 10 years ago & it still works , so I bought a new version which I am hoping does as well.