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Customer reviews

Rating 4.7 out of 5 stars with 5085 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,085 of 5,085 reviews
  • Rated 1 out of 5 stars

    Does not work on Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning does not work with MAC! I've been troubleshooting for literally hours at this point and no matter what I do it will not work. The computer recognizes it but wont let me use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Might be the only Lemon But I must share.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for a little bit over a month and it is reporting a read error thru Defraggler, which I downloaded it just to try and resolve the issue and also Data Lifeguard which is thru WD. I would not recommend this thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External hard drive review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not good and it overheats really fast , price is decent but I don’t recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would not recommend this product. Returned back to the store after having no success with the manufacturer regarding the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    passport review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with my computers. I am considering returning for a refund.

    No, I would not recommend this to a friend