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Customer Ratings & Reviews

Your price for this item is $84.99

Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,112 reviews
  • Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to transfer contents of 2 computers to new ones. This drive worked flawlessly. I highly recommend this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV / sound bar: outstanding performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable clarity for a 75 inch TV, the picture modes allow you to see extremely vivid images (like a soap opera) or a more smoother picture with the Movie mode (I have it set on Movie mode), Everyone comments on how clear the picture is, The sound bar is just plain fun, quite a bit of power for a small place like mine, and when cranked up a bit, you can feel the movie you're watching. you do pay for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are about two brands of portable hard drives I use, and this particular brand is one of them. I have no complaints about this product. The price point is usually always reasonable and the capacity, for what I need it for is generally just enough (well, until I need another one). However, this gets the job done if all you are looking for is additional storage to free-up space on your personal laptop or to transfer material from your cloud(s) services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital always delivers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passport has never failed me! I love the different colors to differentiate my hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Xbox One, and as soon as I plugged it in, the machine recognized it and formatted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON'T DROP THIS ON THE FLOOR!!!! ITS VERY THIN

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY STURDY, BUT DON'T DROP IT!!!! ITS THIN AND VERY LIGHTWEIGHT!!! DO NOT DROP IT, OR ELSE, YOU'RE FKED!!!! DON'T DROP THIS ON THE FLOOR!!!! ITS VERY THIN & VERY LIGHTWEIGHT, IT COULD CAUSE IT TO ""NOT WORK"" IF DROPPED ON THE FLOOR!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    128Gb. Vs. 2 T.....really?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and packed full of whatever you want to put on it. I went in to naively get a SD card to help elevate some of the burden PhotoShop I knew was destined to put on my new Surface Pro 7. Thankfully these guys knew their stuff and sent me walking out the door with enough memory to take on PhotoShop and even my PS4. Maybe a $25 difference but when comparing 128gb to 2 T ....well there is no comparing especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin and Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing and light, so perfect for travel and on the go and purchased directly from Best Buy for about ~$69.00 (that's including sales tax). Comes with some trial WD cloud storage and haven't tried that yet, but my purpose was to just back up some local folders and files as a secondary backup, just in case for any unprecedent issues that occur, so this serves its purpose for that. Have owned for about a month so been working great, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this SSD — it behaves just like a USB Thumb Drive — just plug it in and select it when you need to save or open something — unplug it and put it in your pocket or purse — couldn’t be easier to save, open or copy files to it or from it — it’s fast also — glad the cost has come down enough for me to have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive. Very good have not had any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because my other one crapped out. This one seems good so far, feels durable, the cable is a bit weird, not a micro or type C like most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted brand and product. I have bought several of these in the past 5 years and they are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful, Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help me transfer all my data from the hard drive of one laptop to that of another (no I don't like to use cloud storage, its not easy nor do I trust it). This is so easy, just like copying files from one folder to another. My 500Gb hard drive which was half full, copied over quickly to this unit and back to the new laptop. Its also a good way to archive data from various computers around the house or office, and the red color makes it easy to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit is performing well in difficult conditions. This will be my secondary storage drive for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red This external drive is more compact than my others. It packed in easy for traveling and I like the red color so I can see it in the division of my carrier. It works quickly. Nice to have 2TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Memory storage for Lenovo 110S-11IBR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SATA SSD has allowed me to restore my Lenovo 110S back to operation. I didn't have sufficient memory to install upgrades to Windows 10. Speed of this SSD allows my computer to work faster than the original 32 GB. I have reformatted the 32 GB and still use it as faster memory than the 2 TB USB 3 that I also purchased from Best Buy. Together these make this 110S-11IBR very portable and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st one I got was bad I returned it and got a new one. It works excellent I really like this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using drive as a backup for my data. So far, no glitches and no problems. My only hope is that this drive lasts longer than my present SimpleTech external HD (256GB storage) that has served me faithfully for over 20 years (yes, that's correct...20 years, not 2.0 years).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage at a steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a seagate bedore this one. Paid nearly 200 bucks for it. After it crashed and lost all my data, I saw this one with more space at a fraction of the seagate. Its given zero problems and I'm definitely getting another in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because I am having problems with my Mediasonic DVR. 1st the manufacturer said to get a 2TB usb powered hard drive, so I got this drive. Not fixing the problem they then recommended an internal harddrive with an enclosure. Returned this drive because as I belived my problems with the DVR are not drive related. I have a couple of these drives and otherwise qiute happy with them.

    I would recommend this to a friend