Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,078 reviews
  • Rated 5 out of 5 stars

    Sleek and Fast!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This data storage/bank looks sleek and works fast. No overheating, no noise. I have been using it for over a month. Works great so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good tool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for data backup and retrieval. Compact and cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little portable hard drive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid portable hard drive that comes in a slim case and is easy to use. Plus you get a reputable brand backing it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and portable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance was really good, light weight, easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great memory storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this if you need extra memory storage for any digital and even better if it's on sale

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good for offline storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for offline storage of data...can be used with Mac & windows

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It’s a nice mobile drive

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to hold pictures when our phones filled up, rather than paying for a service like iCloud or Dropbox. So far so good. It’s worked on every computer I’ve connected it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 2TB external HD

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these. I typically get the 8TB models. So far they are just as reliable as the larger sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for a external drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable, definitely a good choice for anyone looking for a portable drive in case they need to keep any valuable files on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i needed to archive my old computer files, I needed a external hard drive that I consider realiable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    WD-My Passport External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is very easy to use and is a nice size for transporting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and compact, but noisier than expected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for additional storage for my Xbox one. It does its job well enough, but it was generating an intermittent, high-pitched whine that was audible over my gaming headset at times. I ultimately decided to go with an SSD for quieter and faster performance, but would still recommend this product for those who don't want to shell out the extra $ for an SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage for price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the better price. Though SSD is better. For once in a while use this is the product to choose

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Low Cost, Light, High Performance - Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive to replace my 3 year old back up drive. It's less than the cost of the last one due to advancing technology. It's also much slimmer and quieter. It will never match my WD SSD External Drive but for the price it is an excellent drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well. Fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Fast. Good price. Especially after using my Best Buy Card Rewards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Super portable, great transfer speeds, and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what is should.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a backup for photos off digital camera. It took a little bit of work to be seen by my laptop but once connected it works great. Was able to get photos backed up easily and quickly. Does exactly what an external HDD should do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, reliable backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these units for my clients The backup software that WD includes with this unit is easy to use and very dependable. And the price is unbeatable. I highly recommend using a Portable Drive instead of an external drive for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HDD

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable HDD. Not to noisy and reasonably fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price for the amount of storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive, would buy it again. I am reorganizing my files and it was nice to get an extra hard drive that wasn't too expensive

    I would recommend this to a friend