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Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,078 reviews
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a WD last me little more than 16 years and is still kicking hoping this would do the same

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport External Harddrive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to organize my files and free up some computer space. Works great and fast, I dont think I'll ever fill up all 2Tbs! Great amount of storage for the price! Even comes with a cloud storage service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is compatible with my M1 Mac andI have had no issues with it at all, however it is a little pricey compared to other external drives with the same amount of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more pics, more space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the passport, this is my second, I think set up on this is more intricate. make sure to change formatting if you will be putting pics & videos (look through comments or youtube video for details/explinations)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech at BestBuy loaded all my pictures from my laptop onto the passport. So I don’t know how to do that, how ever it is very easy to retrieve them as needed from the passport to my computer to edit or send them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Leave HHDs behind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD is the only way to go... This is the second SSD for me... I use this one for my entertainment unit and it makes jumping into and out of apps fast and easy... Leave HHDs behind and get an SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was on sale, a good buy. I do recommend it as it worked for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device for my Xbox One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allowed me to have enough room to download 15 more games I had previously purchased and has allowed me to also free up space on my Xbox internal storage as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport used for PS4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for his birthday. It was on sale and was a much better deal than anywhere else I had looked. He loves it. He doesn't have to delete stuff on his PS4 anymore. Super straightforward and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and easy to use. I highly recommend this for backup. It is slender, and travels well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, for the price. Great size, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Plug and play. No issue for my Mac time machine back up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Harddrive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best hard drive i've bought in a long time. It is way smaller than my old one and does not come with power supply brick which is awesome! I highly recommend this if you need extra storage. I use this for my xbox aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value in the price. Easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like a plug and play . easy to set up ,format, and transfer files. would refer great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted a bit up to 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this for about 10 months for my laptop. It gave me pretty fair write and read speeds, didn't corrupt any data. But, it gave out after being connected to a brand new PC. And I couldn't find a way to retrieve any of the data. Not sure if the device switch killed it, but it was alright while it lasted.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi JordanKC, We're sorry to hear that the drive did not meet your expectations. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. WDConnections

  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great hard drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, feels very sturdy, love the 2TB storage!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Extra Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and carry, certainly you want to get a case as it does no provide one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It backs up my laptop daily and stores things I don't need cluttering up my computer. It has a massive storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek design and does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this portable hdd would be big and heavy but it was the exact opposite which is good since I often travel with these. I did not have problems transferring files and the hdd itself is quite sturdy.

    I would recommend this to a friend