Customer Ratings & Reviews
- Model:
- WDBYVG0020BRD-WESN
- |
- SKU:
- 6356881
Customer reviews
Rating 4.6 out of 5 stars with 1112 reviews
(1,112 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
OUT OF DATE - UNABLE TO USE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing an instillation guide and is no longer supported by Western Digital. Unable to activate — what a waste of money! Too bad I waited so long to install it. Lost my money on something that won’t work.
No, I would not recommend this to a friendRated 1 out of 5 stars
sold me a damaged product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for additional storage and did not need it until today. It doesn't work, and I missed the return window. Thought I could rely on WD products...
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY UNLESS YOU WANT A PAPERWEIGHT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it negative stars if possible. It's so bad that I'll never buy another Western Digital product ever again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with XP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite being 2tb this device does not work with my XP desktop. It is not usable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is garbage. Mine was slow from the start. Once I added files to it, it quit working. Buyers beware!
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish I could give it less than a star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wants to DELETE the items on my computer BEFORE it will save my documents and photos. NO THANKS!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't know, it wasn't ready.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They called to say the computer was ready for pickup. We made an appointment and we drove 60 miles to be told it wasn't ready! We went back home and don't have it!
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheaply made. Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Verry low quality for the price. Also it doesn’t live up to what was advertised. I wouldn’t recommend this to anyone els.
No, I would not recommend this to a friendRated 1 out of 5 stars
not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. It broke in the first year. Small, but not durable, Files were not able to be accessed in the first year. So disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hated it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incompatible with my pc, would not back up files. Bought Seagstr Slim from amazon as replacement because you stopped selling Seagate, a much better product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to download WDs glitchy software in order to use the drive. Such a terrible product.
No, I would not recommend this to a friendRated 1 out of 5 stars
DOA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive started clicking noisily when I plugged it in and was never recognized by the OS. Returned to the store for a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
stopped working after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 3 months... have requested a replacement but i need to pay shipping
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t last a month. It makes a loud noise and all data always got corrupted. Now it completely stopped working.
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t format
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it is operator error, but I can’t get it to work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad unit.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return bad unit. Would not connect to PC. Tried everything.
I would recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.broke in less then a month, company only replaces product not recover data
No, I would not recommend this to a friendRated 1 out of 5 stars
Regret buying
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing barely held any back ups & stopped working weeks later.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after one month. Can’t copy to/from.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very important to have external hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Important to have a good external hard drive to back up your files
I would recommend this to a friend