Customer Ratings & Reviews

We needed an external drive to hold information from computers we were eliminating. We are putting all info from 2 old computers and smart drives that we have info on. Also all the extra photos that take up a lot of room. It works great!

I use it everyday to save my photos that I have taken for college and photography needs. I really enjoy having it handy for extra files and the color and size is perfect.

Great device for back up, easy instructions, and does a quick upload for small, medium and large files

Followed installation instructions found on internet search for Time Machine on Macs, which say do not use what WD tells you to do. Install was easy with no problems. Gave 4 stars as not had to do a restore yet from the My Passport drive. Seems to be working fine with no problems with daily backups using Time Machine. Have been using for about 3 weeks.

The hard drive is portable and easy to use, and connects with USB.

Reasonably priced Hard drive with 2 TB that is sturdy.

This is a great value and it works right out of the box. No specific software to set up or register. Good tool to back up important files.

Works great! I’m a photographer and videographer and these help to not fill my computer’s hard drive. I buy them a handful at a time.

Bought this as an external hard drive for my Playstation 4. Setup was very easy and quick, there are enough guides online if anyone has trouble. Now I have way more space for my games. Curbside pickup service was excellent as well.

When you hear the cry “ Eureka “, you might think of gold. There is gold, if you consider that knowledge makes you richer, and what better place to discover “gold “ than at Best Buy. I love your company, I love these external drives.

This product really helped complete the project I was working on. Holding a lot of videos to add more space to my computer

It has tons of room. I did not install the software that came with it, but it was for cloud access and I did not want my information passed around the internet and dark web. It works just fine as a plug and play hard drive with lots of room.

Needed a new USB disk for "static" backup purposes for my Mac. This is the backup to my time machine disk that does automatic update backups every hour. It was formatted for Windows - but I erased all that and the WD software and reformatted for Mac (with ability to use it on a Windows machine). You don't need to get a MAC formatted disk and this one was on sale which made it very attractive. It take a bit of time to backup over 1 TB as I don't have a fast USB connection, but doesn't need to be done often as its use is in the event of catastrophic failure of the other system components. I've had several WD disks through the years and hope this one is as good.

Works great with xbox series x. To hold your older xbox one/xbox 360 games. No issues what so ever. Also you can use two drives as well. No delays when gaming xbox one/360 games from the drives

Bought for sis for her cricut files. She was please with it.

The tech at BestBuy loaded all my pictures from my laptop onto the passport. So I don’t know how to do that, how ever it is very easy to retrieve them as needed from the passport to my computer to edit or send them to anyone.

Easy to organize my files and free up some computer space. Works great and fast, I dont think I'll ever fill up all 2Tbs! Great amount of storage for the price! Even comes with a cloud storage service.

I love the passport, this is my second, I think set up on this is more intricate. make sure to change formatting if you will be putting pics & videos (look through comments or youtube video for details/explinations)

Easy to use. Best Buy team was very helpful Recommend anytime

My apologies for reviewing the wrong external hard drive. This is the one that works with Chromebook and has twice the storage space than the other one.