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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,093 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works with linux as well as monopolysoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with hd or ssd so very useful if working on linux laptops as i used it with linux and it worked great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Portable Hard Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was what I was looking for! It was so easy to use and finished my work fast!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter for Graduate school. She love it and how much space it has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport - great hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and works just like I wanted it to.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is compatible with my M1 Mac andI have had no issues with it at all, however it is a little pricey compared to other external drives with the same amount of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more space and this is coming in handy. I take a lot of photos and develop flyers for clients and needed the extra space to saved important files. Greatest investment with laptop purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great purchase, great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's red so I'm less likely to lose it. It holds all the data from two laptops and has space for more. I really appreciated the support I received from Trey at Geek Squad Torrance. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good value, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using WD brand for years. These are great for multiple purposes. Many of the newer laptop/tablets have smaller drives so we use these for backup, transport, and additional storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Performs as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested the use of the Western Digital drive because of a previous purchase of a WD 4TB that has been serving me without a problem. The quality and service is really appreciated. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lot of storage in small space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 2TB stores a lot of information, but does not take up a lot of space. The information is clear, just like it was in the computer or on the internet. Perfect for storing information such as downloaded books.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the these come in different colors so that I know which one I have certain things stored on it. It is a must to back up precious photographs and other important documents. Don't trust it to a cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Can’t beat the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with WD external hard drives. I have a 1 tb that I use for extra storage on my xbox one and got this one for same purpose for my PS4 but this 2tb model was less expensive than the 1 tb version on Amazon is

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    In Stock Reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Passport drives are very reliable. I needed it quickly and Best Buy always has these items available when I need them quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose. Bought this guy so I could remove all of my pictures from the internet and close social network pages. It has more than enough space to do that and now I don’t have to worry about losing decades of photos

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Strange device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly as needed. It runs smoothly and I haven’t had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD-MyPassport External Harddrive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these. One totally for photos, another for embroidery design and on and on. They are of great value to store in order to free up your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD-MyPassport

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these. One totally for photos, another for embroidery design and on and on. They are of great value to store in order to free up your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passports

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and needed to back up files from my old computer. My passport was easy to use and stored all of my files. I would recommend My Passport to anyone who wants to back up photos and or files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and slim design. Works as described, very happy with the value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to expand the storage of my PS5. Plugged it in, formatted it, and moved old PS4 games to it right away. Zero issues this far. Haven't noticed any slowness in the games loaded onto it. Would recommend.

    I would recommend this to a friend