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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,093 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my wife could get all of her pictures off of her phone. Plug and play, couldn’t be any easier. Storage is cheap these days, and she still has plenty of room for more pictures in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for extra storage! Definitely works great! Only thing I do not like is the use of a password for security. Other than that it is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a external hard ride for my PS5. This one works. I am happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    plug and load

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works no problem just plug it in and start to download. There is one thing if you have an older tv this might not work I have s 1 tb passport that works fine with my older tv but tha 2 tb has different software so older tv's might not work. Just google it im sure there's a video that will show how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any problems setting it up. Go to the WD website if you need their programs. I'm using it now for my ps4 it just needed to be formatted. Cannot be partitioned for use on ps4 at same time as PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD External HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital device is really nice and much more compact and portable than my last external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works with Linux, on all of my distros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Works just like a USB when plugged in and appears as My Passport. Works with Windows and Linux (Manjaro, Fedora, Zorin, ext). Awesome back up. Makes a little whirring sound when plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Passport. I haven't used one in years and almost forgot they existed until the need arose for moving a lot of files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great 2TB Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this hard drive. It's compact, stores a lot, and a wonderful value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need. I was looking for ample storage that didn’t break the bank for a dedicated Plex server.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old computer was slowly dying and my wife was concerned about all her pictures. She needed something easy and quick to save them and this worked fabulously for her.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    2TB for a great price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started digitizing old photos and needed a safe place to store them. The WD - My Passport 2TB External USB 3.0 did the job. Installation was quick and easy and I was able to backup the computer. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent hard drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works great. I have it in my van to play videos. Would buy another

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD My Passport 2TB External USB 3.0 Portable Hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Drive. I find WD drives work better than Seagate drives. I have numerous WD drives and NONE have failed. I also like the red color to aid used for graphic backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working well thus far

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine thus far but only been using for about 2 months. Pretty user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Savinggrace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage. I had lots of pictures on my phone and camera. It holds all of them and I still have lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review of WD 2 TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive was bought to clone my original hard drive in order to upgrade to windows 10. Cloned without any problem and now this drive is stored as a permanent back up until I am sure there is no problems with 10, then will clone 10 and save as a backup. Quick drive, easy to plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Protection works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The users are developmentally disabled adults who don't know their own strength and have the demeaned of a bull in a China closet and they haven't damaged them at all with the protector. Unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to get an external hard drive for all my pictures and videos. It was perfect for me to keep space open on my laptop and phone. It is convenient for me to keep everything organized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good back-up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good drive. It has nicely fast read/write. It's lightweight, very portable and is simple to use. So far, it has had no glitches. This is my go-to drive for backing updata.

    I would recommend this to a friend