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Customer Ratings & Reviews

Your price for this item is $84.99

Customer reviews

Rating 4.6 out of 5 stars with 1112 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and the ease of use of the My Passport 2TB External Hard Drive. The product's compact size and fast data transfer speeds are also appreciated. Some customers have noted concerns regarding the required software and occasional operational noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,112 reviews
  • Rated 5 out of 5 stars

    Easy to set up, backs up well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set this up really fast to back up files. When it backs up it is really unobtrusive. It notifies you when it starts and when it has successfully finished. If it did not send the notice you would not have known it did its work. No directions in the box but it turned out none were needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Backup Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up an entire computer's worth of data - about 450 GB. The transfer started reading it would take 30 minutes and then quickly ramped down and overall only took five minutes. Super fast for a device that cost over $100. And plenty of room left over for future backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when my computer crashed and needed to get everything off of it- life saver so compact and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lil hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed in a hurry & it was in stock in this color - I ordered & picked up in an hour! Thanks BB!! My I.T. professional was able to remote in to my Mac and back up my hard drive the next day & since he did a portion there is still lots of room for future back ups. It is so small, very nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Portable Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works just as described. Frees up valuable space on your main drive. Don't lose your priceless photos and files. Always have a copy of what you just cannot stand to think about losing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with this hard drive. I had a lot of files I wanted to back up, and this has plenty of storage for me to do so. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of My Passport was an attempt to add storage to my computer files with the ability to take the files with me. It was a great purchase and I would strongly recommend this product to all whose needs matched my own. Patrick O

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Passport External USB 3.0 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup works well. No problems. I am very happy with it/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my Surface laptop. Attractive red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, immediately recognized by my Microsoft Surface laptop. Easy to use and fast. USB 3.0 means really fast data transfer. Am not using the auto backup with my Surface, but I have used that software on another computer and it seems to work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive, in a small package!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older 1TB hard drive that is three times the size and requires a power source so I upgraded to the 2TB passport HD and it’s amazing! Transfers large movie files from my computer to this HD in no time! Haven’t had any issues yet except trying to set up the Cloud account to do the backups but not worried about that right now. Overall great product! Would totally buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport - External Harddrive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with in HP laptop. Only downside is that I also wanted to backup my old Apple iMac - once the Passport has been used with one type of system it will not also work with the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BACK UP EASY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for back up, easy instructions, and does a quick upload for small, medium and large files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security of records

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help from my amazing Geek Squad team, my new external hard drive now provides me with more confidence in saving my important data and gives me the ability to move my records to new pcs as I upgrade as needed,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tool for a computer technician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this WD my passport as a back up for my other WD external hard drive. I always trust WD products on their reliability. I love having this as my partner on repairing computers as this is more handy as it is more slimmer than my old one. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad CARLOS, very helpful with the passport to have my files on a hard drive after we had the computer compromised this a great service not only for the hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to free up space on my laptop from pictures. I have over 20,000 picture and videos myself and also wanted to free up the pictures from my girlfriends laptop. We were both able to easily save our files into this hard drive and delete them off our laptops. It was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This portable hard drive is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's laptop didn't have enough memory on it for all her projects but it still works well otherwise so was glad to get this external hard drive so she didn't have to spend the money to buy a new laptop just yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For satellite TV recordings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this (in local store) to expand the storage capacity of my satellite TV recordings. Plugged it into my receiver and after I allowed it to be automatically reformatted, it is working and I'm pleased! Saved $5 by choosing red instead of blue or black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good have not really used a whole lot its hooked up to my PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital finally earned my trust again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital ext hard drives let me down a few years ago so i was reluctant to go with another external drive from them. I usually only use Seagate but this WD model was suprisingly very especially for the price. Good job Western Digital.

    I would recommend this to a friend