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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,093 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and lightweight with great capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. Great for mounting to my TVs to play all my VHS and DVD classics. Filled it up with movies and music, velcroed to back of the tv....done.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, with 2 TB of storage. Red color easy to distinguish among the many electronic devices used now.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of memory, quick and easy to use. Although definitely not as fast as a ssd but for what it is, it's pretty fast especially when plugged into a USB 3.0 slot.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. We have purchased quite a few of them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external drives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use external hard drives to prolong the life of ours pc’s and laptops. This brand is by far our favorite after UHC frustration with seagate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheapskates!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obvisously this is a portable harddrive. Nothing special. Except it DOES NOT come with a case. Previous models all came with cases. So add $20 and time having to find a case this will fit in. They should have included a case. Would have cost the a couple bucks and saved me time and money.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, Thank you for your feedback. We understand your concern regarding the absence of a case with the My Passport Portable Hard Drive and appreciate you bringing this to our attention. We will share your input with our team for future consideration. If you need any further assistance, please feel free to reach out. WDConnections

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing product. Super easy to install and be very useful for when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Cool Little Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I'd give it a 5 if I could figure out if the reason it keeps disappearing from my Dish Network DVR is because of a glitch in the drive or a glitch in their service.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not stopped working since I bought it. It works

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    external hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Definitely needed the space. I definitely would recommend that anyone would buy this item. Great product for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My external HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easly back up all my data in one single, simple and flexible box.I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small powerful External Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install. WD has a lot of great support software and utilities on their website and the portability is the main reason to purchase this Hard Drive

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it to store my pictures and free up space on my computer , worked like a champ , and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong, This is the third one I have purchased for various things. I am using this one as an external hard drive on PS4, and so far it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice external drive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. Easy to hook up. Plenty of storage space. They were out of black ones, so I got a red one. Too bad it cost $5.00 more!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended this product and it was exactly what I needed. They backed up the information needed in a timely and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 2TB External USB 3.0 Portable Hard Dr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my new WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red at my dental center and it has worked well

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hdd to store and watch videos. It does a great job at both.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport HD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to store my phone pictures. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and use. No need to worry about backup. Let's you set back and informs you when it is done

    I would recommend this to a friend