Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,093 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    USB hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact, yet a great USB drive. Ready to work straight out of the box, easy to connect and fast transfer rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Purchased this as a Mac Time Machine backup drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation as a Mac Time Machine backup drive couldn't be easier. Plug it into a USB slot and MAC OS sees it and asks if you want to use it for Time Machine. Reply Yes and you are done. If you don't need 2 GB for backups and want to split it, use disk manager to create 2 partitions, and tell Time Machine which one to use. You can format the second partition and use it as extra storage. Great for people with smaller SSD storage for storing pictures, documents or whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Does the Job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up some files before changing computers. This little (in size) Passport is perfect for the task. It's easy to connect and easy to move files onto it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A briefcase in a drive for data while traveling

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Go To external drive. It allows me to travel to different work sites carrying private data and proprietary software without having to load it onto those computers for security reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good quality external drive

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't yet had the change to withstand the test of time, but it is well built and gives no issues. Work bought a prebuilt computer that doesn't have space for internal drives and this is used as an expansion to that systems storage. Has been being used for a server and is doing great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Good external hard drive for a good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Very compact and slim. Not bulky. Easy to use. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    The Best External Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed for a new project i was involved in. The data i was complying was vital to the success of the project. Western Digital has a strong product that I definitely love,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    I liked

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this item 5 starts because I haven’t had any trouble with it. It’s easy to use and it’s a good amount of memory for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second time buying this product.I liked the way it work,easy and simple just plug it in to any usb port and youre good to go. Its really small too compare to my previous external hard drive.Definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent 2 Terabyte External Hardrive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 Terabyte External Has been extremely helpful in saving all of my collegiate documents. It works for all computer devices with a 3.0 usb and usb c connect. It worked on my Mac and Chromebook, newer versions. Careful though, there is the option to erase the drive during setup on a Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space to store data. Easy to use. Compact size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight, yet large enough for me not to lose it. I backed up my external hard drive and two computers with space to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i needed it for, to store data from an old hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plug and play drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because I am having problems with my Mediasonic DVR. 1st the manufacturer said to get a 2TB usb powered hard drive, so I got this drive. Not fixing the problem they then recommended an internal harddrive with an enclosure. Returned this drive because as I belived my problems with the DVR are not drive related. I have a couple of these drives and otherwise qiute happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Nothing but Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn't expect this to work as much as it does, but I bought it for my Xbox and it has been such an amazing help. I have downloaded all my games and more with almost no issues, the only one being that the game cover on your My Games section will be blank instead of showing the picture, but it still displays the name. Other than that this is an amazing price for the amount of storage you'll get with no real hiccups!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    2TB EXTERNAL HARD DISC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as per my expectation , best pakacking on time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Pocket this 2TB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Compact 2TB, superfast performance and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great Ex HD for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having extra storage for a cheap price and this does that! Easy to use and always reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Storage Space

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; compatible with Mac/Apple computers; large amount of storage for price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Passport Hard Drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is amazing - so easy to use and so much storage. I back up my work every week!Po

    I would recommend this to a friend