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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,093 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons XBOX to expand his storage capacity. Much smaller, physically, then I thought it would be. Works as expected. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport was a replacement for a defective one and I'm glad that I chose this one instead of the model I had previously. It was simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great external drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect! First thing you should do is reformat your new external drive as soon as you plug it in to get it started.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External HD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 250 GB in photos of the last 10 years which I needed to take out of my laptop, this was a great choice, I still have space for 70 years more lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Abd the transfer of data was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Does what it's intended to do and was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my Linux computer and Passport was specifically recommended to me by several friends. So far I have successfully used this device with nno more trouble than any other device or product. It seems to be holding onto the hype of my friends and colleagues and is faster than I expected even on my older computer. Transfer between device and computer through my USB 3.0 is almost as fast as moving to fully mounted drives for me. For those who are interested, I am using a Toshiba Satellite C55T with Linux Mint Mate 19.3. Thumbs up for this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good size backup...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup that I didn't need to pay much attention to. Geek guys recommended this drive. Worked great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and is quiet as a mouse. I used it to create a backup and image of two computers after partitioning the drive into 4 segments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD a brand I can always trust for storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need storage I can always count on WD and so far this external HDD has been my go to whenever I need to store critical files and also I needed encryption which is the main reason I got this product. Any external HDD that has hardware encryption is a MUST because security is so important as you do not want anyone to see your important files. Only thing that might concern me is the caddie as its a hard plastic somewhat reasonably stable but with any HDD you must be gentle with it because of the platters and spin header so make sure to be careful with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    2TB drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to store my son's video games instead of the console.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to hold my finances. Great if you need to bring them somewhere. And also if your computer crashes it has all that important information.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item and worth the money.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has two of these and highly recommends it so I gave it a try. It get the job done and did it at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone needs one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection and works great with my computer. I love not having to worry about storage data

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external hard drive!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive to back up video and music files and it holds a lot of data for safe keeping!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just what l was looking for All my document and files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. It is portable and light

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    never used external hard drive before, but i like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used external harddrive before, but i like this one. old pc hard drive is failing, I can now copy all my file to the WD-My Passport. Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best external hard drive I have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it isn't SSD but still very fast read and write and small format. Thinking of picking up another for the spare xbox to install more games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good ps4 expending memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this strictly for expending my ps4 memory space. Pretty much just plugged it in, easy reformat and boom, been running good since.

    I would recommend this to a friend