Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black.
  • Angle. WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black.
  • Alt View 13. WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black.
  • Alt View 14. WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black.

WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Black

Model:
WDBS4B0020BBK-WESN
SKU:
6203245
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,218 reviews

  • Seems to work as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy to do, and seems to be backing up as it should.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Blue

    I would recommend this to a friend

  • WD Drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. Drivers load quickly. No complaints.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Blue

    I would recommend this to a friend

  • Good deal for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has worked well and I have had no corruption issues.

    I would recommend this to a friend

  • Good hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only possible downside would be the proprietary USB cable.

    I would recommend this to a friend

  • good to go...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it.............use it...........recommend it...................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Small and confusing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of external hard drives. I wanted one solely to store photos and be portable. It is portable. Terribly difficult to figure out how to choose files to backup. Plug it in and it wants to back up my entire computer.

    No, I would not recommend this to a friend

  • Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The diazgabe is good but I wish the files would transfer faster

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Blue

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2TB HD and it’s working as expected! Great buy

    I would recommend this to a friend

  • Old Tech Guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next time I will go for the metal case much more durable.

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should I guess. Nothing special. Wife likes it.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Red

    I would recommend this to a friend

  • external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an inexpensive way to back up my data and photos.

    I would recommend this to a friend

  • Works as advertized much faste than 2.0 backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertized. Much faster than 2.0 external drives

    I would recommend this to a friend

  • Sleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek, easy to transport around. Sleek design!

    I would recommend this to a friend

  • Very nice hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the hard drive. Had no problems with it so far.

    I would recommend this to a friend

  • Sleek design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Style design. Very compact design. Fast data retrieval.

    I would recommend this to a friend

  • Bright Blue hard drive easy to see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the grandparents to use, it’s easy for them to see.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Blue

    I would recommend this to a friend

  • Needed extra space, got extra space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up some files, working as designed so far.

    I would recommend this to a friend

  • It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It will take time for me to know if reliable.

    I would recommend this to a friend

  • lightweight and durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is lightweight and durable, a great purchase

    I would recommend this to a friend

  • works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall satisfied, with quality and price no corcerns

    I would recommend this to a friend
Page 106, Showing 2,101-2,120 of 2,218 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.