Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,218 reviews
  • Rated 5 out of 5 stars

    Big Drive - Easy to Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to copy some large video files and needed a large capacity hard drive to get the job done. The drive worked well and I'm currently using it on an editing project. I work on a Mac and this version is set up a little more for a PC (there's also a version sold at Best Buy for a Mac but it was not in stock at my store). To make sure it works on your Mac, reformat it with the Disk Utility program before you use it. This just takes a few minutes to do. You may want to Google the process for more info. I do suggest unplugging any other external hard drives or flash drives before you reformat with the erase function, as you don't want to erase the wrong drive. One thing to keep in mind is the size of the files you'll be importing to the drive, like I did for video. For me, the video files were bigger than 4 gigs, so I formatted on the exFAT setting. Basically, that means the drive will work on a mac but you can import and store larger files on the external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Quick and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells and whistles you don't need. It is an external hard drive for backup that works like a champ. Plug it in to your 3.0 USB and start copying your computer over. It is enough to hold the entire contents of most laptops in the palm of your hand. Now, go put it in a fire safe until next week.....

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect if you want to back up a computer and or transfer items from one device to the next. It held thousands of pictures and documents which was so much easier than even beginning to think about printing and saving all of those items. It is also small and can fit anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much, I purchased a second one. It is very easy to use and can back up automatically at set intervals. It also comes in a lot of color options. It is a great value too....I can't imagine how a more expensive product would be better. It is extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Super data storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know yet which is better for long term data storage ie, small hard drives or data sticks, but this unit is perfect for transporting files from computer to computer. Fast enough to handle day to day use and 2TB is really hard to fill up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Passport External Hardrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working good. Had one prior and had no problems. Fairly easy to set up. Feel safe having my computer files backed up and safe. Would recommend this product. Customer support for WD is excellent. They answer your emails quickly and stay with you until any issue is corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product a month ago and I love it, loaded all my favorite games onto it and i dont have to worry about deleting and re-downloading anything. Very recommended but if you want to swap out stock HD's be careful for warranty will be void and you cannot return the item.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store I was seeking out a Seagate Hard Drive for my PS4 but they didn't have any. So the salesman told me about this one and I've yet to have issues, plus it's a cheap hard drive for being a 2TB.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product and Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use many external drives in our film production and stock footage licensing business. It's the best way for us to keep our projects and collections separate. This is a hearty drive, and we have many of them. Never had a problem....never. Great product and super price from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worked out great. Plenty of capacity.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recommended we purchase this external hard drive before we attempted to upgrade our 8 and 10 year old Macs . great piece of mind saving all the old pictures and music we had loaded prior. My I-Mac updated fine , my wife's , not so much . Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact and easy to use storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing my passport portable storage it has worked perfectly and has given me no problems. The design is nice and the drive itself is lightweight and easy to transport around. Also just being able to plug it into the USB is nice without worrying about a second source of power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great Prod. Easy setupp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was easy to connect and setup. My son has been very pleased with it, he uses it with his PS4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to use with my tablo 0ta dvr and they both work together well. connected it to tablo and after I typed format and it only took about 5 seconds to format.It was an easy learning experience for me and I was on the way to get the tablo authorized.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a great external. No complaints got it for classes. Holds multiple virtual machines.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Product Good, Software Interface so-so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my 1TB WD portable drive, which apparently died while ripping music into it. My lifetime music collection is stored on both the computer and a backup drive. The replacement is working fine, though I'm only using it for storage. I wasn't impressed by the software interface with my laptop and am choosing not to secure the drive with a password as a result. Went with the funky color to save money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fun color for a great portable hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bright yellow WD Passport external hard drive actually feels kind of fun to plug in, unplug, and carry about. It has 2TB of storage which was what my wife wanted, and the fun color she requested. Wife is pleased, I'm enchanted. Everyone is happy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport is terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport is fantastic. I bought My Passport because I do genealogical research which includes thousands of media files in each tree I maintain. My Passport allows me to store my trees and media files on this wonderful drive which allows my research to go much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 4 out of 5 stars

    Well priced, works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for use in discovery in a court case. They work well and were effectively priced.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Storage Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to store my data I us for my classroom. Where I work they ask us to save all our work on the cloud. This is a problem when we cannot get internet service and I need the material. this device worked perfectly holding lots of video, pictures and presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Holds more music than I ever expected!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised to discover that this tiny external hard drive could hold more music than I ever expected!! I DJ on the side and this is the easiest way to carry all of my music with me to play on my laptop or any other music device!! 25,000 songs and growing!!

    I would recommend this to a friend