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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,218 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My my my!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my passport!! I have several and am looking to buy another one. I store all my pictures from my photography hobby on it. This one I formatted so I could use my Apple computer or my HP computer. I love it, I love it, I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Western Digital is my go to for portable n backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to have any issues with a WD drive. This one will let me put all my educational programs on it so they are available on the go with my laptop. Also will start converting CD and Cassette programs to digital and start storing those here as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD 2TB drive performs well (USB 3.0), has plenty of storage space (2TB) and looks nice to boot. I've used lots of WD drives such as this and have had very few failures. I am a Mac user so I never use WD's included software but the drive itself is always a recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport saved me from a PC crash.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive saved me when my PC power supply failed and took the mother board with it. I got a new Laptop and connected the WD My Passport and loaded all my pictures, music, documents, and outlook files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable and easy to use. Large capacity for a small unit

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to increase storage on my PS4. The Price is decent for 2 GB, but doesn't feel like a deal. It works really well, but there is one issue that isn't necessarily the drives fault. The PS4 keeps the drive running at all times even when put into standby mode. The only way to properly turn off the drive is to shut down the PS4 completely. This isn't a big problem, but having the drive run at all times isn't the best.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable drive with good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several WD My Passport external drives. They have been reliable and offer many good back up and encryption features. These are reliable and cost about the same as the WD easystore and I would buy these instead of the easystore given their better feature set.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to replace my aging 500GB Western Digital MyPassport external drive. This drive has great build quality I've come to expect from WD Passports (my old one was from 2011(which had great build quality in itself). 2 TB makes a huge difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extra storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek squad install the hard drive. They moved some files and pictures into hard drive. In the process they lost an important program. MS money 2000 with all my financial history. This program was installed about a year ago by the geek squad. When I purchased this computer. This experience with the geek squad was very disappointing. I personally think this member didn’t have the knowledge or the can do attitude. I think he was over his head and didn’t seek any help from his teammates. All I received was MS doesn’t support this program. It’s lost. There’s nothing we can do. No suggestions (up sell) me. I do have a backup flash drive. Not the program. When I purchased this computer. I told the GS that I needed this program. I was told that MS didn’t support the program, but three team members jump in to find and install the program.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    functional & frequent sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this drive so far, though I've only had it for a short time. It was easy to start using, and is small enough to keep off to the side without concern. Also goes on sale regularly enough to be worth picking up over other options.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store all of my photos that I had taken over the past few years on my Sony mirrorless camera. I thought that this drive would be the right size to store all of them, only to find out that I only used 1/20th of the space. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast to install. Brought this to replace an old WD external hard drive that died on me. Compact and only slightly bigger than a pack of cigarettes. No problems in transferring files from my desktop computer. WD has also been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Western Digital 2TB external hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this external Hard drive I was able to backup all the my pictures And documents on my computer without the worry of what would happen if my computer crashed. And it still has a lot more Room for more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my desktop went down, I purchased this external drive to keep all files stored just in case. Best Buy's Geek Squad was able to recover all of my files and move them onto this drive before installing a new hard drive on my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much just plug and play. Setup was a breeze. The ability to password protect access is a plus if your drive will be used around the public. I bought the Blue one because it saved me $10 over the Black. $59 for 2TB of storage is a good deal in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had trouble doing Microsoft updates lately so decided to get this hard drive, image 2 laptops then do the updates. Sure enough 1npc had an issue and we were able to restore it using the image created on the hard drive. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was smaller than I expected and it's been a real work horse. I backed up my entire laptop when the laptop drove was failing and still had plenty of room to save my large work files on it. It's quite fast too, as physical drives go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid performing drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to back up our files on a MacBook Pro. The drive was easy to reformat, and the files were copied over in a few minutes. Very easy to use. I also like the Original Star Trek color options. If you’re superstitious, don’t get the red color!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    a great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A have a few small Hard Drives and this is the best of them. 2T with USB3 transfer port.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to download pictures from my desktop. Had over 7000 pictures and it was slowing down my desktop. All pictures and more are stored, and still have more more. It was a great buy!

    I would recommend this to a friend