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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,218 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had filled up my old 350GB external drive, and was starting a new project, so I needed another. Obviously, at 2TB, it's not the biggest one out there, but it was big enough for my needs. I haven't set up the automatic backup stuff yet, but will soon.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive lets me store all of my personal info including credit accounts, passwords, bill data, etc., and I can put it in my safe deposit box when I go on vacation. If someone breaks into my home, I know my info is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive for everyday back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these drives for various backup solutions, some for photos only, some for PC, and so on. Anytime I see them go on sale I buy one or two. It never hurts to have multiple back ups, something you learn from being in IT for over 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it downloads games on the original Xbox 1. Very easy to use, simple to format, and it loads games up quickly with great graphics and no hick ups or frame rate drops love it. I will expand with one in the future with more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly with my PS4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are running into storage issues with your PS4. Literally just plug it in the USB slot and format it and there's an extra 2TB for under a hundred dollars. Note of advice put it somewhere where it won't get bumped.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best price for off site picture storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 42 years plus worth of memories. Heading to our daughters house out of state, we decided to load EVERYTHING to this drive and take her all family memories. She can access any of her childhood memories or past family members pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The perfect portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD 2TB is perfect for me since I work with large graphics files as a book illustrator. I can work at home, then take my work to my company workstation, or vice versa. It has a great transfer rate. The My Passport drive is what I always wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size with lots of storage space. Appreciate the Geek Squad recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had absolutely no problem with this product I plugged it in and follow the prompts on the screen and that was it all my information was stored I was then able to store it on the new computer that I install I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an external hard drive to back up our desk top computer. This came highly recommended after reading numerous reviews. Worked perfectly after we got some bugs worked out with the help of our Best Buy technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Inexpensive 2TB hard drive that serves the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive 2TB hard drive that serves the purpose. Not too keen on speeds, just wanted something to back all the fotos of the kids we have been taking over years.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this external drive for my daughter who is a sophomore in college. She ran out of space on her laptop and needed more room so we got this and it has been great for storage for her school work and reports that she has done so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works seamlessly with my Xbox One X!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchasing and bringing the product home, I was able to easily just plug the thing into my Xbox and it was quickly formatted to store game data and all was good! Had it for a month with absolutely no problems so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is freaking massive!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am a document hog. I keep EVERYTHING on my computer and I save all my video editing on my laptop most of the time. I got this so that my laptop would stop slowing down on me and I literally put over 1,200 files on this hard drive. When I say it says I barely scratched the surface on how much memory I have left, I mean MY GOD!!!!! I thought I would fill that thing up with all the massive files and videos in my pc butttt no! I am so freaking grateful for this purchase. I also bought one for my mom (the creator of my digital hoarder ways!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it's compactness and super huge storage. Well made and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to transfer files. Small and compact very happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Great HD size and Small enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to haul around and with a large HD size at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this little WD - My Passport external drive. It seems to be working fine. Haven't had any issues with it. It's small which is convenient but the cord to connect to the PC is very short so you can't place it just anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great solution for taking your data on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store movies and other content to have with me on the go. Very reliable and structurally sound and I recommend it to anyone who wants to take large files with them or back up​ photos and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    works well.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive. Got on sale, Allows me to easily transport files.

    I would recommend this to a friend