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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,218 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run film festivals all around the country and I need a storage drive that I can count on as well as a great store for electronic supplies no matter where we are!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is very easy. The design makes me feel very confident with it. Not to the point I’m going to throw it for fun but small drops or tumbles won’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it to back up multiple laptops in the house. It's light, fast, and the utilities included allow us to easily rotate the drives between multiple machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to replace a 2tb Seagate external that crapped out on me after a power outage recently. Word of advice for those of you that have an external drive attached to your PS4: Don't leave your PS4 in standby mode with an external hard drive attached if you live in an area prone to power outages. I decided to give Western Digital a try after this latest HD failure and I couldn't be happier with it thus far. It installed and formatted easily and has done what an external drive was designed to do since I got it. I hope I have better luck with WD as opposed to Seagate this time

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Alot of space!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is awesome for storing just about everything you need. Awesome price and great way to back up your old pictures, music, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just enough storage!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed storage for my new MacBook since I have smaller hard drive space. This came in handy! Saved me lots of money! Works well and has a nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 2TB External USB 3.0 Portable Hard Drive is very easy to use. I really like that you can easily format it to go between Mac and Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Storage Solution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to our daughter who was filling up her laptop with videos and photos in addition to classwork. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Black box of secrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these Passports. It's seriously easy to use--just plug and play. I've not had one crash on me yet. Ultra-portable and priced just right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one of these units I've purchased. all work perfectly fine I just use each one in different ways and they are great for any backups, and saving data.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External Storage Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several of these WD Drives and they are very reliable. Reformatted for use for both WIN/Mac. Sturdy and dependable. Good data xfer and access rates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huge storage capacity with included encryption

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works straight out of the box, easy to set up. Everything backed up smoothly so far. Bright yellow case means its very difficult to mislay!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have purchased. The first worked so well with my xbox one, that I bought a new drive for the xbox one x (2 systems, 1 drive each).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy-to-use hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is small and slick-looking, and does exactly what it is supposed to. The accompanying software is pretty intuitive and the backup was fairly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in and begin your backup. I had A LOT of items to back up from my Dell laptop so it took about 4 hours to do so. Very easy to follow instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good external portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external portable hard drive which is easy to use. Excellent for backing up the hard drive on a desktop computer and also backup photos from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as plug n play as they com. It also contains software on the drive that is designed to assist you in using the drive as a file and system backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to transfer pictures from old laptop so I could transfer to new and able to have pictures saved on an external drive, worked well also portable

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Would Recommend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive paired it with my Playstation works just fine. WD good products would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    So far So good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to lose your data, your photos, your videos, your contacts... you have to regularly back up your files. Thumb drives and CDs are not adequate for long-term storage and frequently fail. External hard drives have become a must, for regular backups.

    I would recommend this to a friend