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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,218 of 2,218 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storage and has a vault

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will store so many photos, songs and games, depending on size. They read and write at amazing speeds. Definitely a good addition to a ps4 or other consoles and computers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 weeks in backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not happy with this one. Taking bacj for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not autosaving data

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to setup instructions are not clear for auto save

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a month of purchase. I'm very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine for my Xbox just reformat it and your good to go had it since 2018

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Store your files

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all such a nice blue color to this product but also it has a ton of space. I was able to store everything from my laptops. It just over all has Lots of space for all my documents, my personal songs and all my pictures and videos I have accumulated over that past six years. Love this and so easy to use I would say this is a great buy for anyone who needs to store there stuff away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellert product and worth the purchase. I would absolutely purchase again!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use and super fast performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup and use. And performance is super fast in terms of file copy/transfers. Very happy and satisfied so far with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Nice fast portable drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can easily pack up this drive and fit it anywhere when you’re on the move and works really well

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Really Good Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to expand the memory of my Xbox One s. It worked great. The only drawback is that I wished I would have purchase the 4 gb version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it constantly used for over 3 years now connected to my PS4, no issues despite several times my ps4 disconnected improperly, and causing me to need to "repair" the harddrive. no corruption or issues to this date

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Nice device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is good for its price and reliability.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT a great choice for wedding photographers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had storage issues with this hard drive.. but I have to say that if you are a wedding photographer and have busy wedding days I would NOT recommend buying this. If you accidentally drop it (even on a carpeted floor) all data is erased. This has happened two times in six months and there's nothing I can do. I tried taking them into a recovery service and they couldn't even do anything. I will ONLY buy rugged external hard drives from now on. It's the only way to have piece of mind.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software is Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm by no means a novice in computers and fall between intermediate and advanced. I've been building PC's and troubleshooting them since 1999, so I've been around the block a few times. Maybe I was just unfortunate, but the backup software won't even install. It's other basic software first saw all my computer drives, but no longer recognizes them. NO fixes found online fix the problem. You'd think something as simple as a basic backup would be something WD of all people could accomplish, apparently not. WHY IS IT SO HARD TO SAY I WANT TO BACK UP X DRIVE ONTO THE Y DRIVE. WHY IS THAT SO DIFFICULT TO DO? It can't even see the drive and fails to install. And it's slow. The anxiety it's giving me...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I bought this item, in less than a year, the drive gets corrupted (note: it hasn't fall on the floor and it is handled properly) first time I was able to recover most of my files, this second time, the drive stopped working just like that and I LOST EVERYTHING! Unable to recover anything!!! Help yourself and buy something a little bit more expensive than this, I have lost a year of work for just saving a couple of bucks. Seagate is way much better than this!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost all the files.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDMI cable couldn't read my laptop or any laptop. Replaced the cable but it didn't work as well. Felt there was sth wring with this hard drive. Took it to the Geek Squad & they couldn't fix it. I lost all my files and pictures. Never going to buy & recommend WD HDD again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Thankfully it failed immediately so I didn't even have a chance to transfer my files to it before it failed. I remember having WD drives die on me in the 2000's. I thought they were better now, they aren't. Right out of the box, fatal hardware failure messages, won't format, won't initialize. Just junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came in a smashed box. Corrupted files on day 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in a smashed up box via delivery. I used for 3 days and it totally froze up and all files became corrupted. Luckily still covered under 14 day warranty and returned item.

    No, I would not recommend this to a friend