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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,218 reviews
  • Rated 5 out of 5 stars

    Excellent for Backing Up Your Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport that was recommended to us by Best Buy has worked out great and it is both fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good hard disk and very efficient in transfer rate. Thanks to the USB 3.0. The black color is elegant as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent brand! Have multiple!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion Western Digital is one of the best hard drive brands out there for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this as an optional recorder for my arlo security camera. Installed easily and doesent take much space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive works well, but software not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive itself works fine, but the included backup software would not run. I wanted to do a file by file backup, but even the basic backup (image) function failed with an error message, so I have to back up manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this passport, I do not have the fear of losing all my data if my computer crashes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not able to use for what I needed it for

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with the PS3 and PS4 as an external hard drive but I’m sure is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and stores my data... Only drawback is that it constantly updates WD Elements on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basically plug in and go. no hang ups adding and removing files. speed was good, at the mercy of USB speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portable hard drive. Quickly back up the PC and carry it with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing pics and docs. It is encrypted for safety. Bought for my granddaughters for their laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast data transfer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but with great memory capacity, fast download, you will love it.and the price is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to finally upgrade my PS4 to avoid having to cycle games on and off its 500gb hard drive and bought this. Games may load a little slower on it but it’s better than playing musical chairs with my game library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up data with no issues so far. Not environmentally friendly packaging but it did keep the drive safe for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to transfer data from my old PC, this drive did the trick. It now serves as my backup. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality look and feel. Have been using with no issues. Large amount of storage for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a portable hard drive. Mostly for back up so not much use yet. Did download files and it didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product for my business and personal use. I use it a lot and would like to buy more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great economical external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to backup my old computer before wiping it now I have a copy of everything that I can take with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard deive for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale as an expansion of memory for my Xbox one. It works great. Pretty fast reading amd recording data. Played some games out of it and there is some extra loading time but once ot starts it runs great.

    I would recommend this to a friend