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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,218 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new device to store files and found that this external drive met my needs. Easy to use and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Picture Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing some family pictures stored on cloud storage we decided to go old-school. This did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I use it for an external HD for my PS4 pro. I haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job, what more can you ask for. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good hardrive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good extra hardrive to keep important files and pics

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for Mac & PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that this could be formatted to read and write on both Mac & PC!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great must to quickly back up your data. Slow when using with a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it about 4 months ago during black friday sale. Have not had a single issue with this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing all pictures!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to free up space on my computer!! This is an excellent way to store all my pictures!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for additional capacity, not to mention a back up of your system great insurance

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for more storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son because he wanted more space for his playstation’s game. We got it and it was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some storage fast and picked up WD 2TB external drive for a great price. Plugged it in and done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for baskup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and bring online. I use it as my primary backup. And I can easily take it with me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fast speed. Large storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Increased external storage with fast transfer speed. This met both requirements. No issues to date.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I need to save my PS4 games and data. Small and very useful for photos as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for teens mac computer as it it running out of storage due to videos. Lots of storage for needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very easy to set up. Backs up every night. Nice toe able to carry it with you if you want too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works wonders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this product since the day I purchased it. Easy to store files on it. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect External HD for freeing up disc space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was running low on disc space on my laptop. Bought this and simple plug in, set up and back up!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    What else would you expect?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a lot of these on a yearly bases for our backup system. They never seem to fail. Very reliable.

    I would recommend this to a friend