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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,218 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home with it set it up and started using it, I do all my backup on it and it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good fast drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my granddaughters pictures. She needed large storage and this fit the bill quite nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation is confusing and documentation not en

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to use as backup copy of scan of three generations of photos. Installation of the drive was confusing and prompted installing numerous .exe files that gave no messaging of its purpose and necessity for my intended use of product. I turned installation over to my son with an IT college degree and he found it annoying and lacking key guidance. Product itself is highly fragile. While the damage to mine (unusable and beyond repair after first use) is my own fault - nothing in the description of the product (on BestBuy but directly quoting manufacturer's wording) did not make it clear to me (Moderately tech savvy) that this was not safe to transport. Summary - I was seeking a large capacity memory source to back up valuable data and sought something more sturdy than a flash drive. I should have used BestBuy online or in store support to qualify what I wanted and what was available. When I went to buy a replacement (obscure small print disclaimer about handling product nullified warranty replacement) the in-store associate patiently explained this product was a hard drive NOT a bulked up flash drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for myself almost a year ago and it is amazing. Before I was constatly having to chose to delete games and data to make room for new games. This most recent one was for my son. He has a ton of games and with Holidays around the corner this was a perfect gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with MacBook Pro and windows laptops. No issues, has worked exactly as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 1TB model was $10 cheaper. For the extra money I have twice the capacity. Works well as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Plenty of storage space easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This harddrive is doing the job. Formatting it is easy and all files are now transferred for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Storage all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport unit is good for a lot of storage. This unit works well if one requires all their stuff in a single place. Easy tranfer back & forth from other devises. Only downfall is the price. Lookout for the passport being on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased external hard drive to remove documents from another computer. Was very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 3 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, it holds a lot of my pictures, essay to set up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have your pc backed up. This unit is compact and easily stored until the next backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems to working well so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good capacity for the cost. No problems or issues after a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    So far works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale just for offline storage, won't be used often so hope it lasts for this good of a price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was user friendly allowing me to easily backup photos and important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    WD 2TB external hard drive is a convenient gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD 2TB external hard drive is a convenient gadget for traveling. It is light enough to pack

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Price, Compact Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how affordable externals have become over the years. I got 2TBs for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of memory cheap...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2T because it was only $10 more than the 1T. Copied my entire hard drive on my computer with lots of memory left over. Love that you can schedule routine back ups. That alowed my to drop my subscription to have it done by an outside agency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you ask for, it gives you another external storage to back up your stuff. Everyone should have one, just in case. But I've had past WD external hard drives and I've had no issues. Plus it's usb 3.0 which is a plus for faster transfer speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STORAGE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS DESCRIBED; AS ORDERED. USEFUL AND CONVENIENT. NO ISSUES.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive, fast. Software is questionable. Seems easier to just copy and paste data directly.

    I would recommend this to a friend