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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 4,305 reviews
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a week without a problem, suddenly my Mac would no longer read it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only 3.6 Terabytes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as 4TB But usable storage only 3.6 Terabytes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New life for PLEX server now fed by the Passport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old home server as NAS doing nightly backups and serving media files to PLEX server on main computer (more horsepower than old server). Well, the old server was starting to act 'iffy' at times. Instead of losing quite a few movies and TV shows stored on the old server, got this 4GB portable to save the files before the old server blew a gasket. Files transferred nicely and at a good speed using GoodSync to make the process go unattended. Now the portable is connected to main computer to feed the PLEX server. All the years of collected media files are safe and sound. Will re-build server with better operating system and put it back into service on down the road. Meantime this nicely priced large capacity portable drive has taken the 'iffy-ness' out of being able to view my media library without having to reboot the server to get it percolating again. Shout out to Best Buy for the "price match" philosophy... I have gone to Best Buy three times in the past week to pick up something that was definitely less online, but since BB will match the price I don't have to wait for delivery from the "Big A" on those "gotta have it now" items.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Works perfectly with PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to increase the storage on my PS4 and it works great! When I first plugged it in, I did get a notification that it wasn’t formatted correctly, but I got a second notification inmediately after saying to go into Storage settings and format for Extended Storage. It took like 2 seconds to format! Super easy to set up and transfer content over! I also love that it’s small enough to sit on my PS4 and barely be noticed. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Using with PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the most recent firmware update for my PS4, which gave it external hard drive compatibility, I was excited to finally get some much needed storage space. I went to my local Best Buy and picked this up. It formatted in a matter of seconds and I was transferring all of my downloaded games in no time. It runs quiet, I don't even know it's there. Games play smooth off of it as well. I am extremely happy with this purchase. Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive for a great price! A really good value. It is also very easy to setup and use. The 4TB capacity it quite enough for most home uses, and the USB 3 capability allows for fast data transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Solution for Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy plug and play way to add loads of storage to your Xbox One!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not that bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for 4TB Harrd Drive and I store my games on here and it's not that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for large files

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for large work files so I don't use up all of my laptop memory. It is easy to set up (just plug in to USB) and slim for putting in a briefcase or backpack for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best purchase ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for more 5 years now and it's the first external drive I've ever purchased where I didn't end up having to format at some point or the other. Still works very well. Fast upload/download. I use it on my television and have hundreds of movies, music and photos on there and still not a single issue. I bought it during Black Friday so I got it on sale. I was able to save on an awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good is Drive, Quick copy file. Good to back up for long term.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compatible with my ps4 abd ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Very easy to set up and had no issues when saving my game files. I was even able to transfer my ps4 files to my ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great For Requirements of Data Capacity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data is getting bigger and we're needing more, larger storage capacities for our files. 4TB was perfect and should get me though the next couple years. It's nice to have files stored off-computer so it doesn't slow it down.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for 10 months and I am glad I have this to back up my data. The backup software it came with was not useful or hard to use but got a free one online that works better ( freefilesync).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The best protable HD out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a loyal customer of WD all I needed to do was to find out that Western Digital came out with a 4tb hard drive & I was Sold! Quality product + More memory = Why ask more???

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very decent hard drive for the price! Great space and enough speed!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage drive! Great value! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING HDD, IT WORKS PERFECTLY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external HDD a couple a days ago. When I went to the store, I was in search of the Seagate brand. However, they didn't have it in stock. So, I decided to have a go with the WD brand. As a result, all I've gotta say, it's that I love this drive. It works really fast. Plus, it comes with some WD apps which makes you everything easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Easy to use. Plug and play. Fast as all get out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my PS4 Pro. Just plug it in, it will say "not supported". Go to settings then satorage, format it and boom works like a charm. Only took minutes to set it up. Looks good too with the PS4 blue light accents

    I would recommend this to a friend