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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,305 of 4,305 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has a lot of storage for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 2 out of 5 stars

    I bought a brand new item but received an used one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item today and it scratches every where. I don't believe this item is a brand new item as described. I am very disappointed when it was scratched and it seems like it is an returned item. Beside that the WD Drive works great. I hope it will last. Very disappointed with BestBuy sent me an used item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesnt work on anything under windows 7, nor ps3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in ntfs mode worked right away on my windows 7 laptop. but i want to use this on everything. windows xp = did not work ps3 = did not work i tried partitioning it into 2 drives, both fat32, still did not work on windows xp or ps3. think i may only be able to use this on my windows 7 as just a backup drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My files are gone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mypassport because I had too many files in my computer. I went to go use it one day and I was unable to access my files. I have now lost all my files which is two years of work. I call the company and they send me the info for data recovery which cost almost $1000. So they sell me something faulty and I'm the one who has to pay to have the data recovered. They should be the one paying for my lost data. Now I am losing money from the lost files. I only had it a few months before it stopped working I am very unhappy with this purchase. Worst decision I ever mad when I bought this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost everything sitting in a drawer. Documents, photos, general stuff I wanted to save, all gone.

    No, I would not recommend this to a friend