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Customer reviews

Rating 4.8 out of 5 stars with 4304 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,304 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Solid Product with very good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive performance very well as well as the write speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an easy to use external drive, and portable. I recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It's big, black and takes it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Is the perfect size and takes all the ones and zeros I throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carry large amounts of data in a small package. Fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast Efficienty Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those three words say it all. Have always had no problems with WD HDD's.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use several of these to save keeping of pictures off my computer

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    V gd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Mac and it works well. Instructions can be found online

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space to store your data. Security features are great too

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hardrive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 4TB! Liked it so much I bought 2 additional 3TB as backups!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the extra memory needed to have tons of games on playstation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling especially being on the road most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage device. Easy to set up and use. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great place to store photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using in my photo class! Compact and classic look. Great color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price, Good Product So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had this external drive operating off of my 1TB Dell computer now for about a month I'm pretty pleased with how it's performing. I won't give it 5 stars at this point since I have no idea of its durability. The one point I do notice is that periodically as I start up the computer I get a note from the Western Digital drive saying it didn't backup things fully or it had problem and didn't fully complete the back up. This is not every time so I gather that many of my backups, which are scheduled hourly, are fine. I will know more more the 1st time I have to recover something from the backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it does What its supposed to do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, easy set up, & no bugs, good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4TB!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive use it on ps4 no lag from games while playing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great on xbox one. just plug it in and follow the prompts.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for backing up laptop. Great product works as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade for my Xbox one, simple to install and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lot oof space an cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can go wrong with 4tb of western digital. I got it for $100. No complains

    I would recommend this to a friend