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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,305 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for PS4 external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in and spent about six hours transferring 1.5TB of games to this external drive, from the 2TB drive I swapped in shortly after I purchased my day-one PS4. Since Sony deemed that SATA II is as fast as they'd need to include in the standard PS4, this thing actually loads faster than the internal drive. Crazy, but that's how it is. No complaints from me. Faster load times, more storage, and probably will make the transfer easier when I upgrade to a Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good Gaming HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for additional storage for my Xbox One. Smooth setup/installation and has been working solidly for 3 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    More Space For XB1 Games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HD is pretty much plug and play for the XB1. Gives me way more space to fit all the games I have for the system.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Fairly cheap for 4 TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for a descent price. Using it for extra storage on the PS4

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays my plethera of music and movies flawlessly. Doesn't get hot but you need to be careful with it when you plug it in. If you start moving it around you can hear/feel the disk inside spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    A must have for anyone with a ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to boost my space on my PS4 . works well and I have no complaints. Small and it was plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    WD makes the best drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes the best storage solutions. Their products just plain work. Reliable storage at a competitive price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised, reasonably fast, lots of room. I've used WD drives for years, and they tend to be very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Purchased for XBoxOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner purchased this for me for my XBoxOne as an external drive. It was easy to set up and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Nice compact drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect this drive to last long like all other WD drives I've had in the past. Compact for 4TB size. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used WD drives on the past and this one does not disappoint. Keeps files safe in case. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my external drive. Easy to transfer videos and pictures. Would get another one if/when I fill this one!! Keeps my PC with more storage. Just hope it doesn't become unusable and I lose all my "stuff"

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Can use 4GB on XP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone still using Win XP you can use the full 4 GB despite what's mentioned on the web. The 2GB limit is based on # of blocks, but the block size is now 4K (most docs were written when hard disks used 512 byte blocks). I reformatted to the newer ExFAT filesystem (in hopes of avoiding bugs in the old OS handling 4K) and when I migrated to Win7 I didn't notice any problems (there's some doubt about how well pre-Win 10 versions of the OS can handle the 4K block size).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Extremely fast. 4TB capacity. USB 3.0. Black Gloss. Silence operation. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    4tb for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a portable back-up for music, movies etc. I have run video off this drive and had no issues. There are no bad segments so far. Overall a few months in, a good drive for a great price. I will try to update if anything goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large amount of storage for the ps4. Should not run out of space now. So far the drive works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    All good so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 TB, lots of room to store my files. More dependable than Seagate. Western digital had Nice reviews. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this at Best Buy and the price was right...performs as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact and functional but lousy documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Passport unit to replace an older, very slow unit so I didn’t expect getting started with this new one would be a big deal. Wrong! The user interface and documentation are subpar so it took much longer than expected and required serious searching for answers. There’s lots of information on the internet but it’s not well organized making it difficult to find an answer. However, once I got it set up and have been doing scheduled backups for about a month, I am quite happy with it. The backups occur as scheduled and it’s very fast. I’m using it to backup files on a laptop so I connect/disconnect it frequently. The small size makes this an easy task and I purchased a nice storage case to keep it safe. For the price, I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Solid HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed external storage for a ridiculous amount of pictures and this drive has been flawless. Highly recommend!

    I would recommend this to a friend