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Customer reviews

Rating 4.7 out of 5 stars with 852 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the My Passport for Mac hard drive favorably, particularly praising its ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it good value for the price. While some users found the instructions unclear, the overall experience is overwhelmingly positive. The USB connectivity is generally well-received, functioning as expected for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 852 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Adds more space to my Mac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space on my Mac, so I added this external drive and it worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video VAULT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what a person needs for a secure external hard drive and free up space off of their laptop or they were computer or their photographs that they want no one to see especially those videos…. if you know what I mean!?!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, just works as intended. Good for photo and video backup without needing to do much on ipads

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Auto Backup that Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my Mac and the Passport is the best deal, and best performing, hard drive backup. Strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to set up external backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have a backup on hand, This drive was super easy to setup and run with time capsule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wait, it's a hard drive?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick facts: It's late 2018 and a hard drive is a cheaper solid state drive (ssd). In other words, if you want to store memory they both work, but hard drive it slow, like really slow because it works mechanically instead of digitally. Also because it is works mechanically any slight bumps, and I mean like put it into your book bag and run to catch a bus, could damage the devise. You've been warned. This not intended for on the go, basically.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive. USB 3 makes for fast transfer. This is a MAC version and costs a couple dollars more than the PC version. Although MACs can use either drive, this one come already formatted for MAC and includes a USB 3 to USB C cable so it connects directly to the newest MacBook Pro models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just as advertised. If you have a lot of stuff on your computer it will take a while to back up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a little difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive itself works great, and holds all my photos from my old iPhone wonderfully. The only thing I didn't really like was that it was a little difficult figuring out how to use the hard drive. It took me a few tries, but I was finally able to figure it out. Essentially, the usage instructions could have been a bit clearer. Otherwise, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item we purchased for a music video shoot to store raw files. Very useful for large projects

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, for additional space to keep off your computer. And small enough to take with you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a MacBook Pro and want an inexpensive portable hard drive this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    External Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent external hard drive that encrypts the data and is compatible with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It is great,compact with lots of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to take information,for real estate work where there is no internet, it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice price for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly set up and syncs perfectly. Perfect place for my excessive photo library.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It's a TB, it does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fella can hold so many picture and videos of my 17 cats its ridiculous. An absolute unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great backup for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use no problems so far. Only had the drive a few weeks but works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good backup unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to set up as an external backup. Worked well with my air book.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to backup my MacBook air and this did a great job and plenty of room left over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UBS port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The south person recommended it so we can transfer one information from a computer to another computer which was awesome fast and worked. Is very happy with the results and very happy with the sales person. And if I had to buy it again yes I would.

    I would recommend this to a friend