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Customer reviews

Rating 4.7 out of 5 stars with 852 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the My Passport for Mac hard drive favorably, particularly praising its ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it good value for the price. While some users found the instructions unclear, the overall experience is overwhelmingly positive. The USB connectivity is generally well-received, functioning as expected for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 852 reviews
  • Rated 4 out of 5 stars

    Overall good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on your requirements this unit will perform well. Just don't drop it. Connector is also fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Graduation gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased former niece who says it's easy to hook up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Great computer back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this item because I ran out of storage. I now have plenty of it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Premature WD-Passport (1TB) Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems I'd neglected to run "Disk Utility" First Aid to detect & correct cumulative corruption conditions. Geek Squad hadn't advised me which WD Drive Utilities to use. Htttp://support.wd.com/contact Also see: https://www.macworld.com/article/3240968/watch-out-macos-high-sierra-could-format-your-time-machine-drive-using-apfs-and-thats-not-good.html

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware for learners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Husband since he like making cds. He spends a lot of time using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    actually haven't used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are not tech savy so we're waiting for my sister to come and help us with this item!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Enough Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive when need to save some pictures or files

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Formatted for Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s formatted for macs which saves the extra work to do it myself. Great small drive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value for the price (got it on sale). Works well with all of our Mac products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great idea to purchase, awesome for storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the way it seemed to randomly place files in different locations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice quick hard drive that my daughter uses to back up her MacBook pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for years and are very reliable. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good base sound. Make sure you place it apart Friday m your speaker

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 2 out of 5 stars

    Hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent an hour yesterday just trying to unlock and figure out how to use this device. The instructions are terrible and the ones online not much better. Finally gave up to try another day. Shouldn’t be rocket science to use a computer backup.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great when I can find MAC formatted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac format drives sell out fast. I’d buy more at one time if stocked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for backup storage for my apple laptop, works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK as a backup drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this as a backup hard drive. The first full backup (>200 GB) started very slowly but sped up after a couple of hours. Backup was successful but lengthy. Check out a different drive if you're looking for quicker backup times, but this one does work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this external hard drive to minimize my chronic loss of data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup. Does as is expected. Good value for the price.

    I would recommend this to a friend