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Customer reviews

Rating 4.7 out of 5 stars with 852 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the My Passport for Mac hard drive favorably, particularly praising its ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it good value for the price. While some users found the instructions unclear, the overall experience is overwhelmingly positive. The USB connectivity is generally well-received, functioning as expected for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 852 reviews
  • Rated 4 out of 5 stars

    Good hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and useful. I use mainly 1TBs to mail out files to clients.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item of it for my dother old lap top to clean it up be school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a backup drive and the encryption works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT FOR TIME MACHINE BKUPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as my Time Machine Backup Drive. Very quiet Drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great memory for everything stored on Mac book air

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The product is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase it agin. It is a great external drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will meet my needs for capacity, looks good, fine size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and compact for my imac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy upgrade of hard disk. Good speed. Good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly for me. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work seamlessly with my Mac Pro Time Mach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised it would work seamlessly with my Mac Pro Time Machine but I have to reboot my computer after it has “gone to sleep” or it cannot set up the file to back up my data. This occurs even though I have it set to unlock always on this computer. Frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase this because someone told me that I neede

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this because someone told me that I needed to have one. Not sure how well it works because I’m not that computer savvy in the first place

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geekynerd

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel certain it is a decent product. I never used it. I have heard from others that it is a standup product. It's going to be used. I'm a little embarrassed. #smh

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 2 out of 5 stars

    Hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still unable to use this device to back up our data. Instructions are hard to read & understand. Plan to take it back to store to get help

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely do not understand how to use this. The associate in the store explained it to me kind of and then I followed al the directions in the box and it would not connect correctly or upload any of my documents and pictures on to it. Makes no sense. I did not trust that anything was being uploaded and it wouldn’t let me open in to see if documents were on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Descent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the idea that I started the setup and didn't have time to finish and there was no starting over. You have to go online to figure out how to finish the setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transferred files over from my MacBook to the passport and none of my files were on the passport with it stating it was completed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. Just don’t carry it around .... leave in one place. My last one crashed on me I guess because I carried it everywhere with me...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    My MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook Air has only 8GB this Passport is much more than I need. I am returning it unopened!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions or links included. Went through back up process with my MacBook Air but can’t open hard drive to see files.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Nothing special. How long does it last is the real question and that I can’t answer.

    No, I would not recommend this to a friend