Customer Ratings & Reviews

Worked great for all of 3 days before the drive failed. 20 hours of loading pictures from google drive wasted because the drive is unrecoverable. Hopefully the next one is better. I didn’t drop it or do anything special to it, I just turned on my laptop and couldn’t add anything to it and the computer didn’t see it. Tried on multiple devices thinking it was my MacBook Air and none of the devices found it.

Poor instructions! Couldn’t find any! Being elderly easy of use and clear instructions very important!

Completely stopped working out of nowhere. Just won’t connect at all now so I no longer have access to my files.

Seems to work smoothly. Used Passport technical support to guide me through setup.

I searched and it was in the top 10, never had this brand and the price was just right so I bought it. I’m a music producer and I have trillions of kits, 1 shots, etc, after loading up about 5gbs of music on it, I started hearing clicking noises, it’s a 2tb drive, no way this should be happening already.

Included- WD My Passport portable hard drive, 2-USB cables (USB-A and USB-C), 3 year limited warranty. The WD My Passport portable hard drive is super sleek and slim. It's only about 3in x 4.25in x 3/8in in size. It's so small and light, it's hard to believe it has 2TB of storage. I have a MacBook Pro and my husband has an iMac so this 2TB WD My Passport portable hard drive is perfect for us. We love to back up our computers on an external hard drive and then store it in a safe place away from the house. My Passport is so small and compact so it easily fits into our small safe deposit box. It also has plenty of storage with the 2TB so that it can be used for both. It took a few hours to back up both machines- we have a lot of photos and music. I would love to purchase another one to have with me at home so I can store all of my iTunes on there and have it easily accessible. The drive can easily fit into your bag, backpack or purse depending on how you store and transport your MacBook. I also appreciate that both USB cables were included since not everyone has a recent Mac. I recommend this WD - My Passport for Mac 2TB portable hard drive to anyone who has a Mac. It has a great value for the size and storage.

Waste of money. Macs are extremely easy to use and this is second one I’ve had “Mac” specific, that needs to be returned.

I've had this drive hooked up to my Macbook Pro, running Mojave, for about a week now. Setup was super easy. It was already formatted for the Mac so when I plugged it in, it was ready to go. Setup Time Machine to use it as a backup drive and let the backup commence. Backed up all of my data, a little under 600 GB, in about 3 hours. Drive got a little warm during use, but nothing out of the ordinary. Being a 2.5 inch form factor drive, there was no sound while the drive was in use, which was really nice. I've used the WD My Books in the past, but they can be a little noisy at times and take up way more space, so I appreciate the size and weight of this unit. It also draws its power from the USB cable, so you don't need external power like you would with the bigger drives. Not using the supplied encryption software as I rely on Time Machine's encryption for my backup drive. So far, so good. Thanks WD!!!

didn't know how to use it, I was not able to drag and drop my documents that easily.

Bought the WD - My Passport for Mac 2TB External USB 3.0 Portable Hard Drive & on the 11 day the external hard drive stopped working. Lost everything on it. Will not buy another external hard drive by this company again.

I have it for less than a month and it broke when I tried to remove it from my Mac. Really upsetting for the cost , it should be more reliable

Had WD before so bought this one. Very difficult to install. Registered product but Would not recognize Me. Apple store person also had issues with it. Returned it and bought a G drive. It worked perfectly.

Stopped working after 5 months. I lost the files on the hard drive. I didn’t even use it that often. Don’t buy this Hard drive unless you want to lose all your important files after 5 months of occasional usage.

You guys changed the shipping date. I was in a hurry and my purchase was extremely necessary during my trip. It is time i have not seen my external portable hard drive :/ Maybe I will consider to place another order with best buy

Can’t use for Tesla,how some is not loading memory

Im not much of computer user . That being said should of been as easy plug and use. I tried everything the website said and different laptops to no Avail

Unfortunately although I’ve had great experience with these in the past. I had to return two of them recently because within a week they started clicking and acting funny. I have since stopped using these. I find them on reliable.

This started having errors within a year despite of making sure to take great care of it. I would recommend investing a bit more money for a higher quality product.

Doesn’t work not sure why it’s supposed to be set up for a Mac book computer. Goes thru all the motions, then says it can’t back up the file due to an error, but doesn’t identify what the error is.

Disk failure after only 3-1/2 months of use. Can't read, write or delete, so it's off to the trash after a good thrashing with a hammer.