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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 736 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Passport for Mac hard drive's ease of use, ample storage capacity, and compatibility with their devices. Many appreciate its compact size and find it to be reasonably priced. Positive feedback also highlights the drive's performance and the speed of its USB connection. Overall, the product receives overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 736 reviews
  • Rated 4 out of 5 stars

    portable, nice appearance, instant use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2weeks? Dependable for my needs, independent backups, installers, emergencies...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selection at Best Buy seems limited. This seemed like the best option given the choices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Mac itself, it just works. Fast data transfer, works with Time Machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It did not work with my PC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this because it was not compatible with my pc.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Doing the job it is meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup and protect my data and info if my computer goes down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no issues. The size and durability of this unit is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to back up data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my Mac for the time machine benefit! It works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Mac book pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's Mac book pro. Ideal for backup. No issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it said it would be. It does what it said it would do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition for my computer. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always dependable, reasonably priced, good reputation,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect crazy speeds, but it will get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 instances where it do not perform a backup. The first time required a tech support person to help me fix it. The second time I shut the computer off and then turned it on. Seemed to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tricky to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it’s me or the product, but it’s difficult to save information to the drive then actually transfer it to a new Mac. Can not get photo library from one Mac to another.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several issues installing in my computer. Once I finally go it installed still had a hard time saving pictures to it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You can't count on these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most external hard drives, this one was good for three or four backups and failed. It's too bad that nobody can make one that you can count on. I like to have a tangible backup, not some cloud somewhere that I pay into by the month. I'm going back to DVDs and flash drives, even tho you have to have a ton of them to back up a 1 Tb HDD on your computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent entry level hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest when it comes to transferring files but it gets the job done!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral: A gift; I'm not the user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating is neutral because I won't be the user. But the transaction went smoothly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great the first time...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive to transfer files from one laptop to the next. However, when I tried to backup my current laptop again, it told me I didn’t have permission to do so, despite it working perfectly before. It’s a shame.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My external Storage Device So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD external device for the Mac is not working according to plan. It is designed to work with a PC or Mac, however I am unsuccessful with pairing the device to my Mac.

    No, I would not recommend this to a friend