Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.6 out of 5 stars with 606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Passport for Mac 4TB External Hard Drive, highlighting its ease of use, substantial storage capacity, and overall performance with iMacs. The drive's compact size and decent speed are also appreciated, along with its compatibility with Mac systems. Many customers feel it is offered at a great price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 606 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    CRASHED DONT BUY

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed four months after having it. Worked great until that day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not compatible

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't compatible to my Mac. I live out of town and by the time I got back to the store, the warranty was gone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this purchase. Did not work right out of the box on my MacBook Air M1. Called WD and they did some diagnostics and said I should return because it evidently was defective. Changing to a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good driver

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and unreliable; I do not recommend this product. The large capacity is worthless when it takes so long to write. This is the first hard drive that has corrupted on me in about 15 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lies

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It IS NOT compatible with MacBook Pro! The micro b cable DOES NOT fit in the external Hard Drive!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not usbc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr acual drive is some weird onld usb port and it goes to regular usb that then had a usb c dongle attached to it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed extra storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to take my pictures off my phone to upgrade and this is what I used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just get a lacie hard drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a Lacie hard drive this was too confusing to set up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed, Storage capacity

    Rated 5 out of 5 stars

    Perfect Drive for my Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a backup drive for my Mac. I needed plenty of space and speed. My Passport delivered and backed up my files in a decent time and has been quietly and efficiently backing up for me ever since. No problems with it whatsoever. I'd definitely recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it isn't working!!! once we got it we went away and it never worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. I’m so happy. Absolutely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Slow Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy it if I knew it! Very slow drive and always get plugged and unplugged for no reason. I dont recommend it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lifespan of a gnat ... Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third WD Passport for Mac I have had. Each had given up the ghost in less than 60 days! DO NOT waste your money on these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for iMac Backup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to connect and set up. Already set up for iMac backup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Western Digital Clicking - stopped working

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 in July 2022 and both started to make noises and just stopped working .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But would be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been nice for what it is, but I do wish that it would have explained that I can not store PS5 games on the whole 4 TB. Only part of the device can store PS5 games compared to PS4 games. If it were included on the box, I would need an internal hard drive to fully expand my game storage for strictly PS5 games

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, it works just as it should, overall good product and good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Want addition cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for the money - wish it came with an usb-c in addition to the usb

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine out of the box! This drive replaces 3 earlier drives. Lovely

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    External Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good backup as well as storage of unused data

    I would recommend this to a friend