Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$170.56

Customer reviews

Rating 4.7 out of 5 stars with 1161 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,161 reviews
  • Rated 5 out of 5 stars

    External Hard drive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passport Ultra 2TB external Hard Drive. Lightweight, sleek and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice and faster than the regular My Passport Hard Drives.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good piece of engineering and I'm impressed with h the amount of data that will fit on such a small device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy to transfer files

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and easy to transfer files. It copies Giga bytes of data in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good hard drive for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive last minute to backup a computer. Transfer was quick and the 3.0 speeds were great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item does what it says its supposed to do. Need to install some software but its easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNABLE TO GET IT TO WORK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD HAS NOT BEEN ABLE TO GET IT TO WORK YET AS OF 6-16-2025.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi CraigK, We apologize for the inconvenience caused to you. This is not the service we want for our customers, this usually never happens. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly. WDConnections

  • Rated 3 out of 5 stars

    2TB storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had a chance to check it out totally yet but so far it’s ok …

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Complicated.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be user error but I had trouble connecting it to my MacBook Air. It never displayed when in use. Never had a chance to setup.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it onsale and like many others review not bad things to say a bout this. Not fast like SSD

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad External hard drive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps losing the connection with the computer! don't but it

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi MikeZ, We are sorry for the inconvenience caused to you. We recommend you to try different USB Port, cable and computer to isolate the issue. If the issue persists then please open a support ticket at https://support-en.wd.com/app/askweb to elaborate on the issue with possible error screenshots, our support team will get in touch with you at the earliest. WDConnections

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was quick out of the package, quick to plug in and make ready to receive back-up data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work exellent. Seve ton of photos but still have many left

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time I've been using the drive it seems to be holding up well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the software was loaded, I find this backup to be easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WD-- My Passport Ultra 2TB External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast this is . And that this protects all my things

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has way more storage than I will probably need for a long time. It's good priced!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for music very simple to use great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed exactly as expected. Easily installed and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy to use! Bought it for a good deal!

    I would recommend this to a friend