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$170.56

Customer reviews

Rating 4.7 out of 5 stars with 1161 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,161 reviews
  • Rated 5 out of 5 stars

    Very User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up desktop computer and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device. 3rd WD hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding purchase and very good price. I've had 4 WD hard drives. This is my first My Passport Ultra. I'm very happy with it. Super light, fast, meets all my needs. Use it daily for last 3 weeks and no problems. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what u get, was exact what I needed for my new MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable hard drive was easy to use. I was surprised how fast it was able to transfer my photos.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slower then molasses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this badboy after attempting to back up my game library on to it. It literally took almost 4 hours to download 20 GBs.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,
      We're sorry to hear about your online shopping experience, We recommend you to please let us know the entire problem in detail along with the error screenshot, so that the technical team can help troubleshoot and resolve the concern. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible. WDConnections

  • Rated 3 out of 5 stars

    Backup HD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of hard to use at the beginning but now I think I get to know it more and it is frankly nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very product for me when I was looking for a ssd drive when there was none

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bought two of these and BOTH malfunctioned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in Yellow and this Grey one. Both malfunctioned. WD drives are usually very reliable, so maybe the two I bought were a fluke. I will not buy this particular model again, but I DID BUY 2 EASYSTORES by WD and both working fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Never could get it to work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried everything and never got this to work. End up returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Waste of time and effort

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried multiple attempts to set this up. Each time would not start. Contacted Tech Support and was transferred to an entirely different number where a technician asked me to pay for tech support

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent portable storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product, although a bit overpriced, certainly provides flexibility with computing and storage systems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to repurchase to find out it was only a cord that went bad on my past one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would like to give this a 0.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive on 8/25/2019. I used it for the first time on 10/10/2019. I plugged it into my laptop, and did a backup using file history. I ejected the drive later that evening and plugged it in on 10/11/ and it said my drive needed to be reformatted. It was still visible in the File explorer. I ejected the hard drive safely. On 10/12/2019 I plugged in the drive and it was not visible in windows explorer. I can't find any good support for what has happened to this drive. I have found no documentation for this drive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got this to back up my photos, after using it for about 4 months it failed, now I'm trying to use data recovery to get my portfolio back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to reformat after only 7 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backups are great, but recommend backing up your back ups if you use this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Using this as a time machine for MAC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a software included jn the SSD and I just installed it and set up was so easy. Now i got my Mac backup in case of any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great price, horrible quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great...until it didnt. Opted to go with a HDD instead of an SSD because of the price but am i regretting that decision. Took care of the hard drive (always ejected, never moved while it was plugged in) because i know these things can be pretty susceptible to damage and of course I go to plug it in and its not even being recognized by my laptop. As soon as i plug it in, it makes a couple buzzing sounds like the needle is trying to read but wont even show up. Looks like i'm biting the bullet on this one. Do yourself a favor and go with a SSD.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not work with new MAC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had WD for years and worked great. Bought new MAC and extremely difficult to connect. After repeated try’s returned and bought G Drive. Hooked up instantly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and works as expected. Arrived ontime. Would reccomend.

    I would recommend this to a friend