Customer Ratings & Reviews

I have a scheduled daily backup. The Ultra will not perform the backup. The only way to back up is manually after unlocking the drive through WD Security. When I am logged on to the PC at the scheduled time of back up, the backup does not occur. When attempting to search for why, there are no good links at the WD site which would point me in the right direction. Tool is pretty useless for trouble free backups.

I purchased this on September 10th, 2021 to serve as a backup drive for a new laptop. It took me 5 weeks to get around to using it. I was looking to reinstall the Wester Digital backup utilities only to find this product is no longer supported by Western Digital and I was unable to register it for warranty!

I would have given it 5stars, but the usbc to usba adapter has the usbc recptable fitting loosely. I ended up purchasing a Satechi adapter at works perfectly.

It comes with a 15” USB C to USB C data/power cable as well as a USB C to USB 3 A adapter. This disk is smaller then the other 2TB drives.

Works as expected, very slim in design, comes with USB-C

This device is working very well so far. it is smaller than I expected, but then 4K of core would have filled a phone booth when I was in college. Good buy for the price, I think.

needed this to store all my important photos and various information.never disappointed when dealing with Best Buy

Finally a laptop backup drive with a Type C connector (and included adapter for Type 3)

Was not able to load an use on my Galaxy Tablet. Tried to reformat and still didnt work

terrible... fails to work consistently. second time I have bought this product and is just terrible

Not very easy. It's average and does what it's supposed to do.

Western Digital is by far the best hard drive. It is very reliable.

Love this. It’s compatible with my macs Time Machine.

Had to buy to back up my computer when I had it worked on. I was a waste of money. You should use your own stuff to back up my stuff when I get my computer worked on.

No idea how to make this back up work. Thought instructions would be in the box, but they were not .

This was not easy to use as the software never worked. Later the same day the whole unit died

The external drive came two days early. Many thanks. I shall shop here again.

Very difficult to set up. I had tech support for 2.5 hrs on the phone and they still could not help with the set-up. They had to escalate this issue to another Tech support person which I never was connected to. I was placed on hold for 45 minutes to be connected which never happened.

Reads and writes fast, works well. Good metal construction

this external portable hard drive has really exceeded our needs and then some I would recommend to anyone