Customer Ratings & Reviews
- Model:
- WDBC3C0020BBL-WESN
- SKU:
- 11065348
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Brian D.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the Passport Ultra 2TB External Portable Hard Drive as I unable to understand and follow the instructions for installing the item. I found the Microsoft cloud backup was easy to install and works well.
No, I would not recommend this to a friend- Pros mentioned:Size
WD - My Passport Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size portable hard drive, USB-C makes transfers fast.
I would recommend this to a friend External HHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with My passport 2TB External Hard Drive has been not good, and I faced problem to store the data.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello MohammadZ, We are sorry for any inconvenience caused to you. We would request you to open a support ticket at (https://support-en.wd.com/app/askweb) so that we could troubleshoot the issue and assist you further accordingly.
Skip This Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Not plug and play. Requires a ridiculous amount of programs to be installed in your computer before it will work.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage if using a mobile phone. Can't format it. Its basically a 90$ paperweight.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello DanielH, Please be informed that the Easystore Portable hard drive is designed and tested for Windows and macOS computers. We have not tested the drive on mobile devices or an iPad. We recommend to use computer to backup the phone to the drive. For more info about the drive, refer to the link: https://www.westerndigital.com/en-in/products/portable-drives/wd-my-passport-ultra-usb-c-hdd?sku=WDBC3C0010BSL-CESN If you require any assistance, Please you can always contact us at (https://www.westerndigital.com/company/contact-us)
Skip this one
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Broken within 3 months. Lost everything.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello DrGeorge, We recommend that you try connecting the drive to another computer using a different cable. If the drive creates same issue with another computer then open a ticket with the error screenshots if any at https://support-en.wd.com/app/askweb our technical team will get in touch with you at the earliest.
Need Assistance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can't give a review. It doesn't seem to work. I'm going to talk with the Geek people next week and then I can give a more honest review.
No, I would not recommend this to a friendDesigner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had to return this item. The cable that came with the drive did not work. I purchased a different drive and its working properly.
No, I would not recommend this to a friendbetts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't work well I really didn't like the fact that it doesn't work at all and no clear instructions
No, I would not recommend this to a friendWD Passport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can’t rate it as I’ve been unsuccessful in backing up my laptop with it
No, I would not recommend this to a friendPassport
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cable did not work Needed to go Back snd use extended warranty to Get cable replaced Not a straightforward transaction
No, I would not recommend this to a friendSlow disk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one week or so it went very slow and they are not even giving me a refund
No, I would not recommend this to a friendExternal Hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working properly and not easy to use. I can't get it to save downloaded videos.
No, I would not recommend this to a friendGreat for windows Not for MAC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Not MAC compatible after spending over an hour trying to install it. Could not even format it.
No, I would not recommend this to a friendWhat Now?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not working despite having been back to the Geek squad 3 times.
No, I would not recommend this to a friendFailed after 4 mo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this as a primary backup with MacBook Pro Time Machine. The disk fails to mount after 4 mo. of use. Attempting to mount in ReadOnly to salvage the data now.
No, I would not recommend this to a friendDead out of box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, feels cheap, my was dead out of the box, go to return.
No, I would not recommend this to a friendBack Up - failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst product I have ever used. It was supposed to be a back up for my computer, but it doesn't back it up. I will have to find something else.
No, I would not recommend this to a friendNot Mac Compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased based on ratings, however, not Mac compatible therefore returned.
No, I would not recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hard drive is malfunctioning with some files I am trying to download
No, I would not recommend this to a friend