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$144.07

Customer reviews

Rating 4.7 out of 5 stars with 1161 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,161 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this passport to back up my Mackbook Pro and it works very well. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 TB drive I ordered was lost in shipping, Instead of reordering that drive, I decided to get the 4 TB drive, which I'm sure is identical in every other way. I'm very happy with the drive. It looks great, no sharp edges, fits in the same carrying case I used for my old Passport drive. Really like the USB C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small enough to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a network backup drive, and it works seamlessly. Very easy to install, uses only power from a USB 3.0. Amazing, compared to my prior drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great external drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very easy to use. Easy to use as a backup drive and an external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it claims to be.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external drive in particular because of it's metal housing, which unfortunately feels a bit thinner than I'd like. However, in spite of that, it's still well made, fast, and so far reliable. The companion software for managing a drive password as well as cloud services is quite nice as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no problems so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was somewhat afraid of buying this slim and looking fragile tech item. my previous portable hard drive failed me several times and lost me 8gb of games and time to download them. but this one has worked fine so far except it gets hot while using it. i dont know if it would fail later but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it with 2 different computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I use it with two computer and it works well with both. I can take it where ever I got and share photo's with friends without taking my computer with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Backup for all those photos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to back up all our vacation photos off an old PC! Easy to use, and a lot faster than loading to the cloud! Did contactless pick up, fast and easy! Was $5.00 less on AZ, but would have had to wait 7 days for delivery, I had it in one hour! Thanks BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ultra passport works as promised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ever. data storage that's more correct than the initial file! ;-) (really, at this point all you know is that it runs and does what it is supposed to.... ) I do prefer WD drives though as over the years I've had fewer issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use--just plug it in. It connects via a USB C connector, so if your laptop doesn't have such a connection, you'll need an adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, quickly and efficiently. Adapter included for connection purposes. I have never had a problem with Western Digital drives and this one has strengthened my faith in them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD-My Passport Ultra 2 TB External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using WD My Passport for a number of years. They are OK. Unexpectedly one 2 years old failed, fortunately it was a copy of a Back up. Nowadays you can't trust or expect reliability in any device, quality is flaky. Even expensive High End devices are not trustworthy. Make back ups of backups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external storage unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and small enough to fit just about anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport Ultra 2TB External USB-C - SIlver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It has a USB-C connector with an adapter if I don't have a USB-C, which I do on my laptop, and my I-Pad Pro. I since got another one with 4 TB, and it has USB-C with an adapter for USB-A. It has a lot of space for many files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using WD for years, never a problem with them and no problem with this either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport Ultra 2TB is a great product. The staff at Best Buy helped me choose the item,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive! easy to use! AWESOME!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, all prepare for plug in and use. Clean looking and connects easily to my computer. Very please with price and use thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores with a simple connection. I was able to clean up all my old photos off my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable hrd drive !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great ! Transfered data from my old COMPUTER TO MY NEW one

    I would recommend this to a friend