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$144.07

Customer reviews

Rating 4.7 out of 5 stars with 1161 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,161 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of space for the price and everything loads just as fast as whats on the main hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mini hard drive is easy to use and small enough to carry anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only external drive I use. This brand is dependable. Never had an issue and I have multiples linked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my MacBook . I use this for extra storage for photos and many other things I like to save. Works very well for my intended purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome place for electronics, I highly recommend this place for your business

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sent the wrong item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this to back up my Windows laptop. No where that I can find in the description does it say its for a MAC. yet the one shipped to me clearly states on the box "My passport Ultra for Mac. Now I have to make a trip back to Bestbuy, I am not happy I was shipped the wrong item.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi SarahG, We are sorry for the inconvenience caused to you. If you have just purchased the hard drive you can return it to the place of purchase. It is important that you contact the seller as soon as possible and open a ticket and share your concerns. They will be able to help you resolve the matter as quickly as possible. WDConnections

  • Rated 3 out of 5 stars

    External drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but if you need to be on the go this is not best option since connecting and disconnecting it creates issues with the drive.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, Thank you for sharing your feedback. We are glad the drive worked well for you. For frequent connecting and disconnecting, we recommend safely ejecting the drive each time to avoid any issues. If you continue to experience concerns, please open a support ticket at https://support-en.wd.com/app/askweb and provide a detailed description of the problem, including any relevant error screenshots. Our support team will contact you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    External storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price, easy-to-setup and used and fast. Comes with USB-C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy to install. Easy to use. Backs up my computer fast

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck when comparing Price vs Read/Write Speed vs Storage amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup hard drive for Time Machine Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this portable hard drive on my 2022 MacBook Air M2 chip as a Time Machine Backup. Transfer speeds are fast and it works flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stores a lot of media easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Great storage capacity for media and documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardrive review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, priced right, compact. Glad i stopped in. Staff were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this hard drive because it doesn't require a separate power source. I used it to back up my hard drive and still have plenty of room to spare. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB drive is running great. Allowed me to copy all my data from my work computer to have access while at home. Saving to and from this drive is smooth and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good little drive if you dont want to spend a lot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to replace my old drive and to my surprise this one is about half as thick as my old one. These things are getting tiny. works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Easy plug and play set up. Transfer rate for photos was excellent. I was able to transfer roughly 100GB of photos in 3 or 4 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup help

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I needed this when I had a problem with my computer. We used it for a backup so the problem could be worked around and the rest could be reinstalled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speeds it is very good size nice compact fast i use for photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peter Mangan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good assistance by the store clerk. Good price and quality for what I was buying.

    I would recommend this to a friend