Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $100.99

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,136 reviews
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the device to save hard drive space on a computer that has a small ssd. Bought it to save6 months worth of pictures of cars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised. Technical help was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety feature

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gives me a bit of security in the event my computer fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking and works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical excellent quality as you would expect from WD. Light-weight but sturdy unit. Easy to setup and with the USB 3.0 connection the transfers are very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 2TB External USB 3.0 Silver

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Silver is a great portable drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable hd

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable hd. Great for my work to travel with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for all my photos and videos on my phone and it works great. Plenty of storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I photograph wildlife. I download my pictures on this external hard drive and put the hard drive in the safety deposit box. Keeps them safe. Small and convienent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much help!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it to save storage on my Mac. I was transferring to a laptop do it just made more sense. So glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using with my xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connected to my xbox withoht any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Fast connection and transfer speed. I've connected it directly to my Samsung Galaxy s10+ and transferred files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    inexpensive time machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for MacOS, good value, just about the right size for most notebooks;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my project to store lots of photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage Device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device to back up large files. Rather than leaving on my PC and Laptop, this device comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect external hard drive. We needed the extra storage and this was a good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't say much

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even got a chance to use it because when I plugged it in it started installing a program and asked me to restart the computer, after that the computer died, making it useless (mind is the only computer I had and I bought it to do a backup that I never did) so I returned it.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi ScheilaM, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you. WDConnections

  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, light weight, and for a GREAT price! Just what i needed for home and church.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Western Digital My Passport Ultra 2TB backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware - the actual external USB portable drive is an excellent drive. It has both the USB connector as well as a USB-C connector, and can be used for either PCs or Macs. The problem is the provided back up software - "Acronis True Image for Western Digital". If you are not familiar with it, it takes a while to have it do what you want to do, when you want it to. This software is also licensed for your use for up to 5 years. Assuming the drive will last longer, then you have to purchase an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Stands up to transport in my computer bag. Seems very fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and back up for everyone to use with no problems.

    I would recommend this to a friend