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Customer Ratings & Reviews

Your price for this item is $100.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,138 reviews
  • Rated 5 out of 5 stars

    Fast storage device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fast for file transfer. It has a good capacity. I am not convinced that it was worth the higher cost compared to other similarly sized WD passports. The front looks like metal, but mostly the device is plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, it’s a great HDD storage option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate and other brands have let me down in the past but this WD hdd external storage device allows me to play back hd content including VR (8k) content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What awonderful gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for a friend and they loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for extra storage on your computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop wouldn't recognize this drive. Western Digital customer service said it was probably a dead drive. So I returned it to Best Buy. They didn’t ask if I wanted to exchange it for another one, which I guess was a good thing because they didn’t have another one in stock. So I bought a different model of WD and it works fine.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      We’re sorry to hear about the issue with your My Passport Ultra drive but are glad you were able to find another WD model that works for you. We appreciate your patience throughout the return process WDConnections

  • Rated 5 out of 5 stars

    2TB External USB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have used it but son took it instead, now I have to get another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using this brand/products since 2000. Since then, I have still used them. I found this latest version. It is absolutely great--both appearance and quality! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Backup Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the security and backup that I needed. Color me satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful WD My Passport Portable Hard Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My email system was being encrypted. Hence, I needed to back up my Dell LapTop. The WD-My Passport Ultra 2TB USB 3.0 Portable Hard Drive solved my problem immediately! I bought a similar WD-My Passport to back up my Dell Desktop. Over the past few years, I have bought five WD 2TB My Passport Portable Hard Drives for storage of travel photographs and backing up my family members' computers! The WD 2TB My Passport Portable Hard Drive is reliable, small, compact, light and easy to use. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Movie drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it transfers data, I save lots of movies onto my many external hard drives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought Passports for years. This one is just as good. I've never had one let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful product for storing the information worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recording space for digital TV receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you so much for offering this so I can use it to record alongside my digital TV receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can save all my memories easy to use and good help from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back-up drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back up drive for my photos. I have two as back ups. Works great! Fast access an write speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this drive to back up my laptop files, and it has worked seamlessly. The backup is fast and easy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good affordable external drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use to backup and transfer files and paid extra for the ultra for the password protection feature. Upon trying to use it I realized in order to use this feature all computers would need the software loaded (per the employee at the store) so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup. Good to have even if you are in the cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a single issue with this product. Since it is not a SSD, transfer times of large files can take awhile. Not bad for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fast backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive with easy setup and fast backup time

    I would recommend this to a friend