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Customer Ratings & Reviews

Your price for this item is $100.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,138 reviews
  • Rated 5 out of 5 stars

    Perfect For Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to save all my computer games to and it works like a dream. No issues this far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB-C DRIVE, love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very few of these exist , but it is a great device. My son is using to backup his new Dell XPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I used it to backup and restore my Mac almost 4x. It was great every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return the first one... defective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one you have to weave through the prompts of downloading software to make it work. Some kind of unnecessary file management app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it he also has one for his Xbox 1 he’s happy I’m happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very stable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable storage unit, very affordable and fast with the usb-c ultra fast connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WD hard drive sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected this supposedly quality item to be seamless or drive recognition upon connecting into usb port. Wrong drive kept in a loop mode asking to be formatted even after being supposedly formatted.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We are sorry for the inconvenience you experienced. We understand how frustrating this can be. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Great extra memory space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to clean up my disk on my laptop and this was the perfect tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. It does what it’s supposed to. Fairly decent read/write speeds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    drive is great, but WD backup app is bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a backup drive, and mechanically it's great. However the WD backup application is not very good. I have a 1TB drive on the computer, that is only 1/2 filled, yet the 2TB passport is getting it's free space filled up over time to the point it gets filled up, and then I get error messages that the disk is full and can't add/backup any more files. Not satisfied with the support from WD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth the money, excellent to back up photos documents etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the only brand I use for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this brand of computer backups for several years and none of them have failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up for all your files! Use these for a lot of work back ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage solution for my MacBook Pro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB-C connector is perfect for my MacBook Pro. The overall look and feel is premium.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, attractive design, simplistic. Always good quality at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money and very useful USB drive for storing all my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best storage device I’ve ever bought! So happy with my purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Got a Lemon but most WD products work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this one the harddrive didn't work from the start but after going back to the store and meeting with the bestbuy geek squad they determined it was just a bad drive. The geek squad got me a new one (unfornately they were out of the ultra's so went with a WD My Passport instead). Sometime's it is just a bad drive. The replacement is getting 5 stars' thought I the replacement also had a USB-C connection option

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,

      Thank you for sharing your experience. We apologize for the inconvenience you faced with the initial hard drive. We're glad to hear that you were able to get a replacement, and it's great to know that you are satisfied with the WD My Passport and its USB-C connection option. We appreciate your understanding and your positive rating for the replacement drive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing WD! WDConnections

  • Rated 5 out of 5 stars

    Good hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a redundant back up to some critical files on my NaS and it works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and even better value. I highly recommend it.

    I would recommend this to a friend