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Customer Ratings & Reviews

Your price for this item is $100.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,138 reviews
  • Rated 4 out of 5 stars

    Decent Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an older Ultra Passport. It has downloaded files etc as needed. I did have to go online to WD for some downloads to finish the process. I didn’t realize this at first and contacted support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I have only had a little trouble with set Up

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but is not comparable with the arlo security camera system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative. Knew his stuff Easy to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Memories of a great TV series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lifelike. I will treasure these characters for the rest of my life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The product is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's confusing to use. I tried to download photos but it wouldn't download all thee photos I would choose. It did its job for the most part.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Broke within a couple months & became corrupted so I couldn't retrieve any files from it. Make sure you backup everything to a cloud account if you use this! This was a compete waste of money and resources. I even had a protection plan with this but that didn't help anything. I was using this with a PC if that helps anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good External to store my backup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price, Good Product, Just What I needed to get the job done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNABLE TO GET IT TO WORK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD HAS NOT BEEN ABLE TO GET IT TO WORK YET AS OF 6-16-2025.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi CraigK, We apologize for the inconvenience caused to you. This is not the service we want for our customers, this usually never happens. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly. WDConnections

  • Rated 5 out of 5 stars

    Backup Device with USB-C

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new MacBook Pro 16 for backing up data. Comes with USB-C cable. Transfer speed is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend and the install was pretty easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheep for a usb-c hard drive not slow but not the faster...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for my daughter ... perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and capacity for my daughter for university.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for back ups and pictures.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Heard good word of mouth reviews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early for 5 stars but does the job so far. Will update later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passports are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of these and alternate my back ups. I keep one in my safe deposit box. They are easy to use, lightweight, small, portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Slim construction. Great price for storage size. Would recommend it if you are in need of an external hard drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good piece of engineering and I'm impressed with h the amount of data that will fit on such a small device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should Indicate Portions Not Supported

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues setting up Passport Ultra. After calling "Support", I was told that portions of the setup were no longer being supported. That was the reason we could not get it properly connected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item does what it says its supposed to do. Need to install some software but its easy.

    I would recommend this to a friend