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Customer reviews

Rating 4.7 out of 5 stars with 1167 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,167 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little backup, works great for keeping my bigger files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Does the job. Nuff said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old desktop was going bad, it was almost full at 950 GB of data. I needed to dump everything into my new laptop but my laptop only came with 250 GB of room. What to do? External drive. This Passport is 4 TB.... I just plugged it into my laptop and boom, it's another drive, and ALL my desktop docs are there, ready to use 24/7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive for backup of my old Mac Mini. I'm using TimeMachine for backup. I plugged it in and set up TimeMachine on it. It's doing it's job. I've had it for a little more than one month. No problems. Hard drives are a long-term investment. I haven't had it long enough to say much more about it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a photographer so I needed a really big storage to fit in all the pictures I take for a lifetime, and this item saved me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I own 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this guy again but the 4TB version! I own the SanDisk Extreme Portable SSD for on-the-go editing and when I transfer raw photos and even 4K drone videos to the My Passport it is incredibly fast. I used to peruse my fridge for half an hour but now I can literally watch the transfer happen as fast as I can pour a cup of coffee and get straight to editing. Keeps the motivation and workflow efficient! Note: I partitioned the drive as an exFAT to use on both PC and Mac and to transfer and copy large files.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb-c

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable Hard Drive. Replaced my old Western Digital 500 GB drive. Nice little compact size and tons of space for storing everything. Love how this is USB-C but also had the adapter for regular USB 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Review for consoles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is exceptional for the xbox one series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item, exactly as described in the description, the writing and reading speed are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4TB External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time to find the perfect and the smoothest hard drive until I got this one from BestBuy. I like it and it so easy to use. it's special for me. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems fast for a standard HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up a couple of old computers. Unlike most of of the others I have, this one seems to keep up a reasonable speed throughout the transfer. So many start out fast and slow to a crawl after a few minutes. This one, while not as fast as SSD, hardley slowed down at all. I'm a happy camper.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Great pick up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would of got a different color and wish the cord was longer but the value is more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    LOVE THIS ITEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well the digital quantity is updgraded and i still have room for pictures and family videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and super light weight!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable storage, very easy to use. Fast transfers. Very quiet and light weight. I highly recommend this product. Great value too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is suppose to do. Hard to say anything negative about this

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external HD. Does not take up much space. I just wish I could access my files on it when it is connected to my docking station instead I have to have it directly connected to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Retired a 15 year old predecessor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from an older model (after 15 years of service). Very satisfied with the upgrade, quality, and speed. Appreciate the metal exterior for extended durability.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Simple. Dependable. Portable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third WD portable drive I've owned and I've never had an issue with any of them. Comes with USB-C port and cable but includes the standard USB 3.1 adapter. Housing seems strong and well designed. Password protection and file management is simple and doesn't require you install any thing on your computer to use. You can install a host of free software tools that allow you to take full advantage of this drive. I just use mine for a media back-up so I don't install anything to keep the process simple and quick. Which is nice due to some competitors require bloat ware just to encrypt or manage their drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    reliable, well-built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4TB has risen to the occasion of being a drive that I can use as a reliable backup drive. Western Digital (WD) overall has been a reliable brand for me. This case is no different.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great for my local backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Nice that it comes with USB-C and USB-A adapters. Had to reformat it for Mac using Disk Utility. Easy enough, though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Keep your computer hard drive clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are where I store my phots and not on my hard drive. I have more than one because I always have a backup in case something goes wrong with one. One is none if it breaks down and two is one.

    I would recommend this to a friend