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Customer reviews

Rating 4.7 out of 5 stars with 1167 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,167 reviews
  • Rated 5 out of 5 stars

    4 TB external SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Lots of memory space. It was a little more costly than I planned to spend but meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport Ultra 4TB External Hard Drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy operation. On this I can back-up the world. Should have had one long ago. Would have saved alot of panic.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Portable Storage!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget a flash drive, get this bad boy and backup everything!! Works great, I use it to backup iTunes, games, pictures, and videos so I have a security blanket if anything happens. I count on physical storage rather than cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple of these drives, and I recommend them. They work as storage but as a photographer they work great as a working drive too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make Sure You Are Connected To a USB 3 Port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive for data storage, I have a WD 6 TB external drive that contained a little over 1 TB of video files collected over the years that I wanted to have a redundant backup of, if or when the external drive crashed, they do not last forever. I plugged the drive into what I thought was a USB 3.0 port and started the file copy process, file transfer rate was very slow, time to completion was days not hours. I aborted the transfer, plugged the drive into a different USB 3.0 port, started the transfer again, transfer speeds were much faster, it took a couple of hours, not days the second time around. Point being, if you experience slow data transfer rates, try a different USB 3 port, and make sure it is a USB 3 port. It appears that the initial port I tried was mislabeled, it was a USB 2 port, not 3 hence the days vs. hours.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my fav hard drive! I’ve been using Jesse for over 2 years now ans they’ve been great! I’m a photographer and use two at a time. One to work for for of and the other for back! It’s been great thus far

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Sleek hard drive that works flawlessly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drive! I've been using the 2TB, micro-USB version for at least three years, and this 4TB drive is what needed to backup old data, and save more. It looks sleek, and functions as designed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Professor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. Sturdy, comes with all attachments, and big enough to hold all my music recording files and more.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product, thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! So far so good, it's working fine and I've had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all WD external hard drives, they are reliable and an industry leader. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have to frequently delete videos and re-download others from my account on my Microsoft Surface to watch on my lunchbreaks at work. with this, I am able to access my full library in an easy, portable way! convenient and works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB C is worth the extra speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to use the USB version however after using a higher amount of 4K video files I have found that the extra transfer speed is worth the upgrade in drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid External HDD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds for this aren't too bad for a HDD, but they obviously pale in comparison to SSDs. I ended up returning mine because I didn't need as much storage as I thought, but this feels like a solid, well-built unit.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made hard drive. Hopefully it lasts me.a.long time to come. As the 1st WD but not passport was total crap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great design and value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and value. Able to store what I need and setup was easy and quick. Great price for amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works great and it's faster than my older one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Probably Works Fine - Read On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external drive because I already had one that worked absolutely perfectly in a dull motel room on a trip to Oregon in October. Had no problems with the drive at all. Fits into small space. … I'm going to use this new one as an extra backup (if I can ever figure out how Windows 10 works its Windows 7 backup, which used to work just fine.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge storage space and brilliant price, high speed file transfer, portable and light. Totally tempted to get another, since I use this one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Value/ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable hard rive to backup my files for work. What I like most is that it does not need a power source which makes it perfect for a desk some distance from an outlet. It is also a great value for the amount of data it stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase for me, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to store photos and videos that I currently have on my Asus laptop (7 year old laptop). It works and was able to store them (about 1,000 images) and a handful of dashcam videos. I still have plenty of space. It was easy to set up and im an average tech user. Came with the usb cable and adapter for my Asus. Im planning to upgrade to a new laptop so I'll update.

    I would recommend this to a friend