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Customer reviews

Rating 4.7 out of 5 stars with 1167 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,167 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Island Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive, easy to use, file transfers are really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast downloads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive downloads files very fast. No glitches. Light and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast with a large capacity. Easily connected and set up with my Mac Book Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Tons of storage and fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with 2013 iMac. Box says Mac compatible, but had to reformat this drive. Drive is 4 TB . Tons of storage for large photo library and super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hard drive. an early review is mostly pointless because only if it fails is it bad. I haven't tested the speed so I cannot say that's good or bad. I can say that in my usage case (Storing my Photos, iTines and iMovie libraries, it is fast enough. could it be faster? yes, but I didn't want to pay for SSD speed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of space for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the size, this hard drive is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new USB-C WD HD's are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the technology industry is focusing on two data / power cords (HDMI, USB-C) devices that except USB-C like the WD - My Passport Ultra 4TB (which isn't what is labeled above) make this Hard Drive super fast & great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my external storage needs on my Mac Studio using Adobe Photoshop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a fast external drive and this fit our requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for a good price. Was able to hold all my photos

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Item for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to help me with end user profile migrations while moving them to new laptops. It's fast, reliable, and just works right out of the box. Can't really say anything bad about that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. I have no complaints. It was easy to set use, I just plugged it in and let it go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic storage external hard drive to have.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Western Digital External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive, purchased to clone my hard drive. Smooth & quiet. Good storage capacity. Priced to be appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some storage but wanted a small package. This hard drive was exactly what I was looking for. It’s holding up so far so hopefully it’ll stay alive even from unplugging in a daily basis from travel.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Thanks again, WD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally easy to use and reliable. It's already made our file management a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast. Easy to Set-Up. Quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some prior researching to purchasing this product. And came to the conclusion that this is the perfect one for me. I only needed it for some pictures and small documents. Works perfectly fine and is fast for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for putting all my photography photos on. Great storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great large hard drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great large format external hard drive for making backups. I've got this set up for my Apple MacBook Pro Time Machine backup drive. I would recommend this to everyone if you are not looking to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 3 out of 5 stars

    Good Product, Lousy Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD drive is great, seems well built and comes with cable and adapter allowing it to connect to USB-C or legacy USB sockets. Out of the box format was NTSF but I changed to exFat to work read/write with PC and Mac platforms. Used it to record 16 tracks of 96k/24bit audio from a live concert on my USB-C equipped older laptop. No glitches at all. If only BB's purchase process were as trouble free. I'd ordered from my local store in Santee, CA for pickup, only to be told the one unit they showed in stock really wasn't there... but at least that notice came very quickly. So I transferred the order to the El Cajon store, which promptly ignored it for about 2 hours. I finally dropped in on my way home from work, only to be told there was a problem verifying my credit card. Not that store personnel were bothered to notify me of a problem; I'm sure that's much too difficult for them to handle. Trouble is, my card was already charged successfully at the original store so where's the holdup? Then they said I'd have to wait for someone to pull the product which I could SEE on the display 50' away, and then only after the credit card issue was cleared up. They had zero idea how long that might take. I told them to cancel the order and I'll go buy it off the shelf. To her credit the cashier I'd been speaking with came along to make sure I got the identical product. Then, at the register it was like magic! My credit card was accepted. The original payment was refunded within a short time. So what kind of amateur operation are you running? Telling me lies due to your inept customer service... BLOWN! Thanks El Cajon store for having the drive in stock, but not for much else.

    I would recommend this to a friend