Customer Ratings & Reviews

Excellent, compact and easy to store. I will recommend.

great product everything works awesome will be buying again thanks

I still use it now and it's perfect, so you'll be satisfied

Excellent passport HD it replaced my older hard rice

Comes with new 3.1 c ports and adapter for Xbox. You won’t run out of memory anytime soon.

No USB-C but WD has gotten a lot more reliable. Serves my needs (video projects)

Works like a charm. Have had no issues with it. Great storage potential.

Bought a bunch of these for use backing up data at work. Reliable and not too expensive.

great drive, works well. these have been extremely reliable for me

Great for photo back up storage. Keep your keepsakes safe.

works as intnded just fine, fast. Best buy has the best stuff in reality.

Excellent product and very easy to use. I would buy another

I purchased this external hard drive to safeguard my clients information. It was very easy to transfer and access the info from another computer.

It comes with an optional USB-C connector for faster transfer speeds if your computer has such capabilities. Otherwise, it still works fine from a normal USB connection. This is the fourth one that I have purchased. No issues or problems at all.

This was a great purchase. Easy to use to beginners. Backs up quickly.

Instead of having many USB,with different storage sizes, now I carry only one.

this little unit is perfect to carry around for additional storage. esy to use.

I bought this to back-up my photos. So far it has worked great and is easy to use.

The drive works okay. The software program would not load on my computer. Could not use the backup and utilities programs.

The external hard drive comes with a charging cord with both ends having USB Type-C connections. Included is a USB Type-C to USB-A adapter which will fit on either end of the cord. To use the drive, you plug the adapter into either end of the cord (matching the tabs and notches) and plug that end into a USB port on your computer. The other end fits into the portable hard drive. It is compatible with USB 3.0 drive transfer speeds, so if you have a 3.0 port on your computer, you should use that, but it will also work with a 2.0 port. It also comes with a quick install guide and WD Discovery software is included on the drive. Speed comparison: I compared the speed on this drive to my older WD My Passport drive (model WDBYFT0040BRD) which I had purchased in January of this year. I didn’t use my 3.0 port since it is loose and I didn’t want any interruptions, so I used my USB 2.0 port. I backed up 1.2 TB to the older drive and it took 9 hrs and 55 min while the newer drive (this one) took 7 hrs and 51 min. That is a 25% increase in speed – well worth the extra $10 purchase price for the Ultra. I have used the WD Discovery software before and it is usually good software but I already own another software that does the same thing, so I usually use it. However, I tried this software this time since I wanted to review everything. For my backup needs, I want to be able to plug in my drive at night before I go to bed and have it automatically back up anything new or changed. This is called an incremental backup. The WD Backup software does an incremental backup. Every time you disconnect and reconnect the My Passport drive, the WD Backup software rescans your source device (computer) for new or changed files and resumes automatic backup protection according to the schedule. You can also bypass the schedule and choose to perform an immediate backup. Basically, I backup my 4 main libraries (Pictures, Documents, Videos, and Music), my Downloads folder, my Desktop, and a few folders that have files that I would have to recreate if I didn’t save a copy of them. (For example, I use a watermark creator program for my photos since I’m a photographer and I spent a long time creating a custom watermark. The program doesn’t save my custom watermark in any of my library folders, so I made sure and added the folder where it is saved to my backup task list.) The first back up was lengthy because every file in those folders had to be saved. Now my backups are very quick (under 5 minutes) since it only has to backup new or changed files. Size: I have 2 of the old enormous desktop style backup drives and I tended to never use them since they were always kept put away on a shelf and out of sight. Since I use a laptop instead of a desktop, and I keep it on a side table in the family room, I didn’t like have a large, unsightly backup drive on the table and I always forgot to use it. I would back up maybe only once or twice a year which was very risky. Now, I keep this drive on the table next to my laptop and I use it almost daily because it is small enough to keep nearby and it looks nice. Portability: For travel, I bought a case for it and I bring it when I travel since it gives me access to my files in case I need them. I can easily fit it in a purse or carry-on and it doesn’t weigh much. Price: I am especially pleased with the price. I can keep 2 entire backups of my laptop on this device for a very reasonable purchase price. Efficiency and reason for purchase: The speed isn’t the best available, but for the price it is definitely worth it. Since I back up my laptop while I’m sleeping, it isn’t really an issue for me. Every time I back up, I get a report that shows 0 errors for the task which is important to me. I like that I know ALL of my files were successfully backed up. When I plug the drive into any computer, it is recognized quickly and shows up as another device (usually Drive E or F). I bought this brand because Western Digital has been an extremely reliable company and I’ve bought their backup drives for years without any problems. I mostly keep buying new ones because I need an increase in size rather than any problem with the drive itself. I’ve given my older drives to family members and they are still working. I got this drive because I wanted to have a separate backup drive for another laptop. PROS: portable, 4TB hard drive that is small enough to easily carry Sleek and modern. Looks nice sitting out on a table. Trusted brand with a good reputation Excellent software Faster than previous models Affordable – low price CONS: Not the fastest backup speed available, but a good speed for the price