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$249.51

Customer reviews

Rating 4.7 out of 5 stars with 1169 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,169 reviews
  • Rated 5 out of 5 stars

    Great Product ... Super fast ... excelent cables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product ... has USB C and USB 3 cables ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great usb C drive. Comes with USB A adapter in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to use. Case feels high quality!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drive failed in less than 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this drive was just what I needed since I was limited on USB 3 ports and had a spare USB C port, which this drive uses. Unfortunately, it failed in just 2 months. I was using it as storage, not for a backup so I will have to dig much data out of my back-up drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need help i don`t know how it works can you help me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow for large data system backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to slow to backup a large capacity disk drive. My 1.3 Tb took almost 12 hours to run a backup. OK for spot use such as backing up individual folders. With all the Covid worries, it wasn't worth risking my life to return the item at the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to make work on my older model PC Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to successfully install it on my PC operating under Windows 10. And each of the help email correspondences came after 24 hours and their solutions didn’t work. So I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read the label

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this external drive because it needed a tech savy genius to adapt it to a mac. I bought two different ones and returned both. I discovered the other Best Buy in my area carried specific drives for both macs and windows systems. What a concept! Guess which store got my business.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    it's OK do the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's OK do the job not expensive for extra you can have it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    awful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after 9 months had to spend hours trying to retrieve the data, still haven't found a solution.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DID NOT FIT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, but did not fit the requirement of what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product overall very satisfied with the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product for when you need to take data on the go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for long term storGe.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th one purcjased. They had problems with plug that i thought was fixed but now it is internal partition problem and will not open. I am going to lose 15 year of work data due to this issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a lot better with instructions. There is none

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took 1 star because it was not already for apple OS

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of storage, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device certainly has a lot of storage, but it costs more than it should. I bought the priciest one with features I probably didn't need. I recommend buying the cheaper version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Cable length
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another Dependable HD From Western Digital!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is yet another great offering from Western Digital. When it comes to mass storage for static files (i.e. files that aren't accessed all the time like photos, videos, documents). When it comes to hard disk drives for mass storage, I have always turned to Western Digital because they have yet to let me down. In terms of design, the HD's silver and black design cues are a welcomed modern touch. However, I definitely would have liked to see WD start using brushed aluminum instead of the silver coated plastic. This would truly make the drive stand out. The drive performs at what you'd expect a Hard Disk Drive to perform at when transferring files over 3.0 USB speeds. For reference, I transferred 162 GBs of 1080p x.264 videos from my PC to this drive and it took about 25 minutes with a write speed of ~ 117 MB/s. What I like about this drive is that it offers hardware encryption in case you are storing sensitive files. The drive itself has a USB Type-C port and comes with a USB Type-C cable that also comes with a standard USB adapter that you can use to connect to devices that don't have a USB Type-C port. I do wish that the cable would have been slightly longer. One HUGE recommendation I have is that if you're purchasing this drive, definitely buy the case that Western Digital sells for $19.99. I bought mine at best buy and they're located right next to the drives. I can't recommend this enough. Not only is it a perfect snug fit for the drive, but the case itself is very high quality and will protect your drive. Especially if you're someone like me that throws their drives in their backpack and takes it work. The case also has a small sleeve to store your USB Type-C cable and adapter!! Overall, great drive and will definitely be picking up more in the near future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Economical but questionable quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with it first year. However, it stopped working, basically not communicating with my PC after nearly 1.5 years. Don’t know how to retrieve the backed up data on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IS NOT SUPPORTED BY MANUFACTURER. JUNK

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has already been dropped by manufacturer customer support. Lost access to thousands of files. Furious!!

    No, I would not recommend this to a friend