Customer Ratings & Reviews

Loved the product ... has USB C and USB 3 cables ...

Great usb C drive. Comes with USB A adapter in the box.

Great value, easy to use. Case feels high quality!

I thought this drive was just what I needed since I was limited on USB 3 ports and had a spare USB C port, which this drive uses. Unfortunately, it failed in just 2 months. I was using it as storage, not for a backup so I will have to dig much data out of my back-up drive.

i need help i don`t know how it works can you help me

Way to slow to backup a large capacity disk drive. My 1.3 Tb took almost 12 hours to run a backup. OK for spot use such as backing up individual folders. With all the Covid worries, it wasn't worth risking my life to return the item at the store.

I was never able to successfully install it on my PC operating under Windows 10. And each of the help email correspondences came after 24 hours and their solutions didn’t work. So I returned it.

I returned this external drive because it needed a tech savy genius to adapt it to a mac. I bought two different ones and returned both. I discovered the other Best Buy in my area carried specific drives for both macs and windows systems. What a concept! Guess which store got my business.

it's OK do the job not expensive for extra you can have it

stopped working after 9 months had to spend hours trying to retrieve the data, still haven't found a solution.

It is good, but did not fit the requirement of what I needed

Nice product overall very satisfied with the quality.

An excellent product for when you need to take data on the go.

This is my 5th one purcjased. They had problems with plug that i thought was fixed but now it is internal partition problem and will not open. I am going to lose 15 year of work data due to this issue.

This would be a lot better with instructions. There is none

I took 1 star because it was not already for apple OS

This device certainly has a lot of storage, but it costs more than it should. I bought the priciest one with features I probably didn't need. I recommend buying the cheaper version.

This is yet another great offering from Western Digital. When it comes to mass storage for static files (i.e. files that aren't accessed all the time like photos, videos, documents). When it comes to hard disk drives for mass storage, I have always turned to Western Digital because they have yet to let me down. In terms of design, the HD's silver and black design cues are a welcomed modern touch. However, I definitely would have liked to see WD start using brushed aluminum instead of the silver coated plastic. This would truly make the drive stand out. The drive performs at what you'd expect a Hard Disk Drive to perform at when transferring files over 3.0 USB speeds. For reference, I transferred 162 GBs of 1080p x.264 videos from my PC to this drive and it took about 25 minutes with a write speed of ~ 117 MB/s. What I like about this drive is that it offers hardware encryption in case you are storing sensitive files. The drive itself has a USB Type-C port and comes with a USB Type-C cable that also comes with a standard USB adapter that you can use to connect to devices that don't have a USB Type-C port. I do wish that the cable would have been slightly longer. One HUGE recommendation I have is that if you're purchasing this drive, definitely buy the case that Western Digital sells for $19.99. I bought mine at best buy and they're located right next to the drives. I can't recommend this enough. Not only is it a perfect snug fit for the drive, but the case itself is very high quality and will protect your drive. Especially if you're someone like me that throws their drives in their backpack and takes it work. The case also has a small sleeve to store your USB Type-C cable and adapter!! Overall, great drive and will definitely be picking up more in the near future.

I was very happy with it first year. However, it stopped working, basically not communicating with my PC after nearly 1.5 years. Don’t know how to retrieve the backed up data on it.

This product has already been dropped by manufacturer customer support. Lost access to thousands of files. Furious!!