Customer Ratings & Reviews

This is my 3rd WD Passport because I have so much stuff to back up. They work so well. I have had 2 HD fail in the past from other makers but WD has yet to disappoint. This one has the USB-C port. And the file transfer is pretty fast.

This is a nice looking device. Simply plug it in and you can move files onto it. While it is labeled as 4TB, your usable space is about 3.65 TB. It does have some software on it so you can make a backup of files that you've uploaded to social media. I don't upload anything to social media, so I cannot comment on how the software works.

Great product. Hard to figure out how to format for use with Apple and Microsoft.

I was copying files from my External HDD to a different External HDD and the drive stopped being recognized in my computer. Checked another computer and did the same thing. 4 years isn't very long for a drive. Especially mainly just copying files to safe for backup purposes and not putting heavy usage on the drive.

Exelent price and easy travel, Great space of bak up

It does its job as an external hard drive to store whatever you need on there

So when your in a pinch, and need something. You normally go with the best option to suit your needs. THIS IS NOT THE BEST OPTION. I transferred 350GB of footage in the field and it dumped onto the drive in 45mins...(slow..) So when I got back to the office and went to transfer this to my master drive it was taking 3 DAYS to transfer off..

Horrible hard drive, i bought two of them after reading the reviews, 4TB for mac, I used for saving pictures and videos as i have a photo studio, one of them stopped working after 4 months of purchase only! I didnt even move it from the desk and it is in the office, it just stopped working! I contacted the WD customer support, they said the hard drive software is not recognised, and the warranty only cover replacement and not data recovery. I lost my mind as i had 4 months of photoshoot data saved on it. The WD team said i should've had a backup for the backup for the backup, is this for real?!! Is this an excuse!!?? Moreover they dont do data recovery, they directed me to a third party company that will charge me from $800 up to $3000 to cover the data (and its not guaranteed they will be covered). Not only I lost thousands of Dollars from losing my files, i now have to pay a few more thousands to see if i can recover some files. STAY AWAY from WD, this product is bad!!

Worked well when it worked. The drive failed after being taken care of well....I lost all of my backup data.