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Customer Ratings & Reviews

$275.99

Customer reviews

Rating 4.7 out of 5 stars with 1174 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the My Passport Ultra 4TB External Hard Drive's large storage capacity, ease of use, and reliability. Many appreciate its compact size, making it ideal for travel, and the inclusion of USB-C connectivity for modern devices. While the vast majority of users are satisfied, a few have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,174 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is an excellent buy. Easy to install and set up on my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Reliable External Storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working flawlessly since purchased a couple years ago. Would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    4TB External

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space, with this device it can store all my important files

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    For my PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my pc; and it gives me so much space!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great combination of qualities and quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for compact performance, ease of set up and use, and abundant storage capacity. Solid build quality with subdued, classy styling.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, Love securiteh features! Its small size for travel

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Well built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 1TB plastic case external hard drive. Impressed with the external surface that is much stronger then my previous plastic drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for additional external storage or backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended. Does it all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the backup and then restore and all went smoothly. Price was very reasonable. Can't ask for more than that. Very happy with this drive,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are small, well built and fast. The USB3 helps with the speed. I carry it in my backpack so I have it with me all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots and lots of space only uses for backup storage, because I use SSD drives now because they are a lot faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external storage!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how portable this external storage device is! Very helpful when backing up data or keeping files somewhere other than your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good for the memory size. Product is Compact. Enjoying it so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Hard disk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good hard disk works very well good quality very good price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Passport Ultar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as a second backup for my photo collection. Will see little use, so I hope it lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device and has a lot of storage.Really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this WD external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’m using is the iPad Air 4 to store all my photos. It is quick and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge backup storage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shoot a large amount of pictures and videos and at times max out the hard drive on my computer. not anymore! I will never max out a 5TB drive! western digital is the leader when it comes to building great hard drives at a great price. I recommend western digital hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for backup and intense use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fast, easy to use and nice connectivity features for both USB 3.1 and USB C

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome hard drive. Hard to fill up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I back up all of my 4K drone videos on this thing and have yet to fill it up. Great hard drive!

    I would recommend this to a friend