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Customer Ratings & Reviews

$219.49
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Customer reviews

Rating 4.7 out of 5 stars with 1174 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's generous storage capacity, ease of use, and reliability. They also appreciate its compact size, modern USB-C connectivity, and good price. However, some users wished for a longer cable and found the transfer software's instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,174 reviews
  • Rated 5 out of 5 stars

    Does exactly what it's supposed to. Very nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this product. Glad that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4Tb ext

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These HDD are pretty solid. 3rd one i own. Mounts to Mac easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this zero stars I would. Nothing worked beyond pulling it out of the box. It took 30+ minutes for my computer to even be able to recognize it was plugged in. And my computer is a brand new Mac Studio, no issues with any other external drives previously. Not only did it not show up on my Finder for forever, when trying to reformat it for Mac it was next to impossible. I had to download special software to even make it work and it still took over an hour for it to reformat. Then there was the transferring of data. I initiated a full transfer of around 175-200 gb from my other external hard drive and it never finished. It sat there and said it would take 11 days to finish! I finally called it quits, took the time to completely wipe it, which took forever as well, and promptly returned it. In contrast, I replaced it with a new 4 tb external ssd drive and it worked snippety snap. No issues reformatting, transferring, and it only took seconds for it to show up on my computer. Definitely would not recommend this product unless you don’t mind spending 2 weeks getting it set up.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi MichaelF, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you. WDConnections

  • Rated 4 out of 5 stars

    Compact enough to use with a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a large capacity hard drive to hold my multitude of RAW photos imported by Lightroom using my Laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid storage!! I really like the quality of WD storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport Ultra 4TB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When used in conjunction with the newest 14" MacBook Pro, the read and write speed of this drive is just incredibly fast. This unit came formatted for PCs, but It took me all of a minute or two to re-format this drive for my Mac using Apple's Disk Utility application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, simple, safe. cheap, best buy wins again. woot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is portable and plenty of storage for all I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance and encryption

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met and exceeded all my expectations and requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dumping pics and videos to take with you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy! Plug in and dump files or vise versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storing lots of data like movies and pics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive for backing up my photos and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice hard drive nice color 4 tb of capacity is alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I like the conversations with usb + usb-c perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and go, super easy and small size makes it very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has a good build quality and usb C with adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stores stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it's supposed to. If you have a usb c port on your computer it's pretty fast. I bought it to store my pictures and lecture videos so they don't clutter my computer. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Select what you want to back up and it's done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and backs up only what you select.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as a SDD; but does the job if your just looking for a small form size with large storage capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent equipment and have the space we need to back ups

    I would recommend this to a friend